Streaming Operations Analyst

Overview

Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting.  

Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights.  In turn, improving how sports fans interact with their favorite sports teams and competitions.

How do they use it?

• Media outlets add a little magic to their coverage with our stats and graphics packages.
• Sportsbooks can offer better predictions and more accurate odds.
• The world's top coaches are known to use our data to make critical team decisions.
• Sports commentators can engage with fans on a deeper level, using our stories and insights.

Anywhere you find sport, Stats Perform is there.  However, data and tech are only half of the package. We need great people to fuel the engine.

We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience!  

Our teams of technical experts specialize in harnessing live sporting data, using advanced cloud technologies, Java, JavaScript and Python. It is these tech teams that enable us to extract patterns through AI and Machine Learning and deliver our insights via APIs. In short, they turn complex data into magical experiences with cutting-edge technology. 

Responsibilities :

We're building a brand-new Streaming Operations team in Bangalore as part of our wider global Video Operations team and we're looking for enthusiastic individuals to help launch and shape this critical function.

As a Streaming Operations Analyst at Stats Perform, you'll play a key role in overseeing the technical delivery of live sports broadcasts from around the world. You'll be responsible for monitoring transmission quality, identifying and resolving issues in real time and ensuring our live output meets the highest standards of quality and reliability.

The ideal candidate will embrace our rotational shift schedule, bolstering our ability to deliver services flawlessly at any given moment. While basic grasp in IP video workflow experience is beneficial, a knack for thriving in bustling live broadcast environments is equally vital.

Responsibilities includes:

Live Broadcast Management: Manage all technical aspects of live video broadcasts, including signal routing, keeping track of timings and line-up configurations as well as video and audio specifications requirements.

Monitoring and Quality Assurance: Monitor video and audio signals to ensure optimal quality throughout live broadcasts. Perform regular quality checks and troubleshooting to address any issues promptly. 

Equipment Operation: Operate and maintain our state-of-the-art tool set that’s required for video delivery. 

Support: Provide technical support to consumers during live events, troubleshooting technical issues and implementing solutions in real-time.

Emergency Response: Act quickly and decisively to resolve/escalate any technical emergencies or disruptions that may occur during live broadcasts, including communicating with internal stakeholders and global content suppliers minimizing downtime and ensuring uninterrupted transmission. 

Documentation and Reporting: Maintain detailed records of broadcast activities, technical configurations and troubleshooting procedures. Generate reports as necessary to document incidents and track performance metrics. 

Collaboration: Collaborate closely with other team members, including Streaming Ops Specialists, Video Engineers, Planning/Scheduling to coordinate live broadcasts effectively and ensure smooth operation of the facility. 

This position will require you to work nights, public holidays and weekends as part of our 24/7/365 operation.

Note: The above job description is intended to outline the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Management reserves the right to modify, add or remove duties and to assign other duties as necessary.

Desired Qualifications:

• Remains calm and focused in a high-pressure, fast paced environment, especially when unexpected issues arise during live broadcast
• Communicates concisely and confidently using a calm, professional tone with the ability to relay critical information quickly and without ambiguity.
• Works effectively as part of a cohesive team, managing responsibilities while supporting peers to ensure smooth, coordinated operations.
• Demonstrates consistent reliability and professionalism while on shift, contributing to a stable and trusted environment.

Why work at Stats Perform?

We love sports, but we love diverse thinking more!

We know that diversity brings creativity, so we invite people from all backgrounds to join us.  At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution.  

We take care of our colleagues

We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules.

We pull together to build a better workplace and world for all.

We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups. 

Diversity, Equity, and Inclusion at Stats Perform

By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values. 

With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.