AI Engineer

Role Summary

Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company.

As a young and fast-growing company, grooming and learning from the next generation is always our priority. We are looking for great talents who share our values to start our AI team!

About the Role

As the first dedicated, full-time engineer focused on AI, you will build a reusable "AI toolbox" for the engineering team, assist in implementing the first significant AI feature in the core system, centralize AI development knowledge/practices, and establish monitoring. This role aims to lay the groundwork for our upcoming AI Squad.

Your Key Responsibilities Include:

• Establish Foundational AI: Build the initial, reusable AI infrastructure ("AI foundation module" / "AI toolbox") within the core backend system. It should be extended for other non-platform usages for the company in the longer run. 
• Pioneer Core AI Feature: Deliver the first AI-powered feature integrated directly into the main insurance platform, demonstrating practical value beyond existing peripheral AI tools. 
• Centralize AI Efforts: Serve as the focal point for engineering-led AI initiatives, improving visibility, standardizing approaches, and setting the stage for a dedicated AI team.

Your key deliverables include:

Within first 3 months:

• Deliver a functional "AI toolbox" providing foundational AI capabilities for the company particularly the insurance core system - that could include a centralized RAG Engine and a multi-LLM provider setup
• Successfully contribute to the launch of a first AI-driven feature within a platform squad's domain in the core insurance system.

On-going:

• Develop and maintain dashboards and monitoring systems to track the performance and impact of AI initiatives.
• Design and implement robust data ETL pipelines for maintaining and updating the knowledge base used by AI systems, ensuring sustained quality.

About you

You enjoy 

• Rapid prototyping, with the understanding that not all prototypes will become final products. 
• Exploring new technologies. 
• Innovative and forward-thinking - committed to productionalizing solutions. 
• Execution: Strong decision-making abilities. 
• Boosting the efficiency of others' work.

And, 

• Have a minimum 2 years of experience in backend or internal systems development. 
• Proven track record to work effectively in a hybrid/remote setting.
• Proficiency in Python OR JavaScript/TypeScript; knowledge in the django ORM framework is plus. 
• Good understanding on Generative AIs and their SDKs, including their underlying principles beyond surface-level application. 
• Strong troubleshooting and debugging skills. 
• Familiarity with Agile/Scrum methodologies. 
• Experience using project management/collaboration tools like Jira, Trello, Slack. 

We Offer

Apart from a great career path and an opportunity to do good and do well, we also offer:

• Competitive package
• Flexible work arrangement
• Benefits include medical/ dental coverage and wellness programs
• Employee discounts
• Fun, co-operative, and flexible startup culture
• Weekly sharing sessions and regular social gatherings
• Excellent learning opportunities with Professional Development Sponsorship

About Bowtie

We are the first licensed virtual insurer (虛擬保險公司) in Hong Kong.

We believe that insurance is fundamentally good, and we are here to bring the good back through our passionate, innovative, and customer-centric team. 

By combining our deep domain expertise and our own proprietary modern technology, we are building one of the most iconic, category-defining health insurance companies in Asia.

We take pride in moving fast all the time and our track record in moving ahead in the game. Our digital insurance platform is also ranked #2 in the world in Sia Partners' 2023 report.

As we grow, we're always looking for highly dynamic, hands-on, and passionate talent to join our team. If you are looking for a rewarding career where you will grow together with strong talents from different backgrounds and build products and services that bring a positive impact on the lives of millions of people in Hong Kong / Asia, apply to our opening today!

Information collected will be treated in strict confidence and used solely for recruitment purposes.

The company will retain all applications no longer than 24 months of which will be destroyed thereafter.

We are an equal-opportunity employer. We do not discriminate on the basis of race, sex, disability, or family status in the employment process.