Senior Software Engineer II (AI Productivity)

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

About the Role

As a Senior Software Engineer II on the AI Productivity team, you will play a key role in building internal AI powered products that significantly increase productivity across our engineering teams. You’ll take ownership of building intelligent agents that enable our teams to work efficiently. You will also take ownership of core foundational services that power LLM and AI infrastructure for the entire company and will be responsible for responding to on-call incidents, resolving issues, and addressing customer concerns. Additionally, you will help shape new products and make use of AI tools to accelerate development.

About the Team

At Instacart, the AI Productivity team is constantly re-inventing and building new products focused on driving internal productivity. Our team takes pride in having extreme levels of ownership and high levels of collaboration. You will be working closely with seasoned engineers and leaders across the company to drive specific use cases end to end. Our work directly impacts the success of Instacart.

About the Job 

• Excited to build AI powered tools to drive internal productivity
• Strong product thinker, prioritizing customer needs first
• Eager to navigate ambiguous, hairy, and technical problem spaces
• Eager to jump into domains, languages, and problem areas that might be new and unfamiliar
• Experience working with cross teams and cross functional partners

About You

Minimum Qualifications

• Bachelor’s degree in Computer Science, a related field, or equivalent practical experience
• 5 years of experience with software development in one or more programming languages
• 3 years of experience in designing, analyzing, and troubleshooting large-scale distributed systems, and 2 years of experience leading projects and providing technical leadership
• Strong proficiency in maintaining high standards for production services
• Rapid coding skills and management of production services
• Experience with high scale throughput and distributed systems problems

Preferred Qualifications

• Strong communication skills and ability to contextualize problems across various audiences
• Skilled at navigating ambiguity and involving the right stakeholders to address issues efficiently
• Experience building and shipping products to users 
• Expertise in leveraging AI to enhance delivery velocity and efficiency
• Visionary thinker capable of generating transformative ideas
• Prior experience working with AI systems is a plus

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.