Data Integrity Specialist

Job Title: Data Integrity Specialist 

Location: Lisbon (Hybrid)

Contract: Permanent - Full Time 

About Us

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa. 

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialised in technology. 

About the Role

We are seeking a meticulous and detail-oriented Data Integrity Specialist to ensure the accuracy, completeness, and reliability of our Salesforce CRM data. This role is critical in maintaining high-quality data standards to support business operations, decision-making, and customer relationship management. The ideal candidate will have experience in data governance, quality control, and CRM administration, with a strong focus on process improvement and data accuracy.

Main Responsibilities

• Data Accuracy & Fidelity: Ensure the integrity and reliability of Salesforce CRM data by conducting regular audits and implementing corrective actions.
• Data Cleansing & Maintenance: Identify and resolve inconsistencies, duplicates, and errors within the CRM system to maintain a clean and high-quality database.
• Standardization & Governance: Develop and enforce data quality standards, policies, and best practices to enhance data management processes.
• Process Improvement: Collaborate with cross-functional teams to improve data workflows, validation rules, and automation to enhance efficiency and reduce manual errors.
• Reporting & Insights: Generate reports and dashboards to monitor data integrity metrics and provide actionable insights to business leaders.
• User Training & Support: Educate and assist Salesforce users in maintaining accurate data entry and adherence to data governance policies.
• Collaboration: Work closely with Sales, Marketing, Customer Success, and IT teams to align data integrity efforts with business objectives.

Required Qualifications and Experience

• 2+ years of experience in data integrity, data management, or CRM administration (Salesforce preferred).
• Strong understanding of data governance, data quality best practices, and database structures.
• Proficient in Salesforce CRM
• Strong analytical skills with the ability to identify patterns, discrepancies, and improvement opportunities.
• Excellent communication skills with the ability to train and support end-users in data management best practices.
• Detail-oriented mindset with a proactive approach to problem-solving.

Required skills and competencies

• Proficient in English; additional language skills are an asset
• Strong time management and prioritization abilities
• Capable of collaborating with distributed teams across time zones
• High attention to detail
• Service-oriented mindset
• Salesforce Administrator certification (preferred)
• Experience with data integration
• Knowledge of data compliance regulations such as GDPR and CCPA

Working for us

At Cyncly, we’re a global family that collaborates with humility and respect for one another. With more than 2,400 employees around the world, we not only recognize our diverse perspectives, we champion our different outlooks and firmly believe it to be what makes us better together.

You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on the continual growth of our employees.

Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage applicants from all backgrounds to apply to our roles.

That’s who we are: A team that recognizes our strength is in working together to not only get things done, but also lead the industry with a bold approach that’s dedicated to making our customers better.

Come join us!