Principal Software Engineer - Observability

Are you passionate about client and service telemetry and observability for global services? Office 365 is the locomotive that is driving the growing Microsoft valuation, and critical to the future of Microsoft.  OneDrive and SharePoint (ODSP) are the set of intelligent, high value services and compliant environment that is enabling the next generation of transformative end-user experiences for Office and the entire company. The ODSP team has an opportunity for you get in on designing and building a core part of the observability ecosystem that is critical to how we deliver world-class reliability for our customers, safely and in compliance with global regulations and policies.  

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

This position is for a Principal Individual Contributor (IC) on the ODSP Observability Engineering team to develop new service features for the management and usage of telemetry generated by our services and clients.  

The service is globally distributed, highly available and resilient, and has very high demands for a robust observability ecosystem that is compliant with geo-regional policies and regulations.  

Your responsibility will be to analyze, design, and implement improvements to how the service generates and processes telemetry, how those telemetry are stored, managed and accessed and how such access policies adhere to various geo-regional policies and regulations while still being easy to use by our engineering teams.  Key goals are to improve performance and security, reduce Cost of Goods Sold (COGS), and drive those changes across multiple products in both ODSP and Microsoft.  

The ideal candidate should have solid analytical, design, and development skills with depth in telemetry ecosystems, databases, storage, high performance data structures, and algorithms and a passion for observability.  

The candidate should have a solid development background, excellent communication skills, and a strong foundation in Computer Science.  Lastly, because the work is done indirectly on behalf of a large team, influencing without authority is key to success. 

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.
• Experience with telemetry and observability standards such as OpenTelemetry, Prometheus, Grafana, Parquet, Loki, or the Microsoft Observability platform.  
• Experience with distributed systems, performance analysis, databases, and/or large-scale data processing. 

Preferred Qualifications: 

• Knowledge of Azure services and observability systems.
• Experience with data science, analytics and ontology.
• Experience with building cloud-scale infrastructure components. 
• Awareness, passion, and experience related to cloud scale distributed design and patterns. 
• Familiar with secure software design concepts.  
• Proven track record of delivering projects that include multiple components. 
• Strong communication skills (both written and oral). 
• Ability to prioritize tasks and work independently. 
• Ability to collaborate with partner teams to meet the engineering goals in a unified manner. 

By applying to this position, you are being considered for multiple like positions within our organization – OneDrive and SharePoint.  

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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