Executive Support Specialist - Full Time, Remote

Executive Support Specialist - Full Time, Remote

Department: BizOps

Employment Type: Full Time

Location: Philippines

Reporting To: Trisha Aguilar

Compensation: ₱34,000 - ₱38,000 / month

Description

About Magic
We are a leading modern outsourcing platform, that connects SMBs to high-quality remote Executive Assistants. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.
Background

Our company came out of Y Combinator in 2015. Since then we've grown to 1000+ remote workers, with strong venture-backing (including Sequoia Capital) and over $30M in funding to date. We are fully remote across Asia and US time zones.


Why does this role exist

We're seeking an exceptional Executive Support Specialist to drive strategic initiatives that improve workflows, optimize systems, and increase operational efficiency. This is a high-impact role for someone who thrives in a fast-paced environment with minimal guidance, possesses a "plow" mentality for solving complex problems, and can adapt quickly to shifting priorities.

What You'll Do

Strategic Project Management (60%)

• Lead complex business process improvement initiatives from conception to implementation
• Develop and optimize operational workflows across multiple departments
• Drive AI improvement and automation projects, including quality control systems and specialized tools
• Coordinate new product development from concept to implementation
• Execute operations and product management initiatives with minimal supervision

AI Development & Implementation (20%)

• Create, test, and optimize complex AI prompts across various models (beyond basic ChatGPT)
• Develop AI-powered automation systems for internal teams
• Implement AI solutions for resume building, quality control, and other business functions
• Continually research and apply emerging AI capabilities to improve operations

Data Analysis & Reporting (20%)

• Create and manipulate complex pivot tables and data visualizations
• Generate comprehensive reports for senior stakeholders (including executive leadership)
• Analyze project performance metrics and provide actionable insights
• Present data-driven findings with confidence and clarity

Must-Have Qualifications

Technical Skills

• 1+ years of strategic project management experience in tech environments
• Demonstrated experience with process improvement and workflow optimization
• Advanced proficiency with AI tools beyond basic applications (complex prompting, multiple AI models)
• Strong data analysis skills, including pivot tables, report generation, and data visualization
• Experience in fast-paced environments with shifting priorities

Essential Traits

• Self-Sufficiency: Ability to work with minimal instructions, without formal SOPs or training
• "Plow" Mentality: Relentless problem-solving attitude and perseverance through challenges
• Communication Excellence: Confident presenting to senior stakeholders and maintaining consistent updates
• Adaptability: Quick thinking and comfortable working in ambiguity
• Performance Under Pressure: Ability to meet critical deadlines consistently in a fast-paced environment

Preferred Background

• Experience in the tech industry or tech-adjacent roles
• Experience with AI implementation in business settings
• Project management in environments requiring rapid adaptation

Why This Role Is Challenging

• Projects cycle approximately monthly, requiring constant adaptability
• Work requires comfort with ambiguity and minimal guidance
• Direct communication with leadership requires confidence and clarity
• Our standards for excellence are exceptionally high

Current Project Examples

• AI automation systems for quality control and sales enablement
• Conference management and lead conversion optimization
• SOP creation for new product initiatives
• AI-powered resume builder development

What Success Looks Like

• Consistently meeting critical deadlines across multiple projects
• Providing daily progress updates without prompting
• Proactively identifying and solving problems before they escalate
• Adapting quickly to changing priorities without losing momentum
• Delivering high-quality work with minimal guidance

If you're someone who thrives under pressure, can figure things out independently, and has a passion for using technology to improve business operations, we want to hear from you!

Note: This position requires a candidate who can work effectively in our unique environment where proactivity and self-sufficiency are valued over traditional training structures. We're looking for someone who can "catch up on the fly" and maintain consistent communication about project status.

Why Magic?