Demand Forecasting Manager

🌍 UK, Hybrid

⭐️ Our Perks

Values-driven culture – we’re really proud of our culture. 

🙌 Drive your own experience 

• Personalised Learning and Development Budget
• Hybrid working hours – Each team has their own Smart Working Charter that empowers you to do your work in the best way you can
• Technology – Your choice of Mac or Windows

✨ Empowering you to be your most authentic self 

• 25 Holiday Days + your local bank holidays
• 1 Birthday day – it only happens once a year!
• 3 So Giving Days - spend these days giving back to your chosen cause
• Religious Celebrations Leave
•  Mental Healthcare – Sessions with Unmind
• Enhanced Family Leave

So Energy

Who we are:

So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we’ve grown rapidly but sustainably, with 350,000 customers and over 450 Energists (what we call our people). But we’re not done. We’re on the road to a net zero future, and thanks to our partnership with ESB, we’re well on the way. We’re customer-centric, tech-led, and passionate about sustainability.

We want to do the best we can for our customers, each other, and our planet, so we’ve created a workplace that's encouraging, supportive, and offers the opportunity for growth. As a company, we live by six core values that guide everything we do:

• Clear
• Honest
• Ambitious
• Inquisitive
• Caring
• Sustainable

The Role

Demand Forecasting Manager at SO ENERGY

As our Demand Forecasting manager, you will be responsible for managing the Demand Forecasting team, which comprises of two Forecasting analysts. You’ll be tasked with developing a diverse, multi-disciplined, high performing, customer focussed team, leading by example and role modelling the values and behaviours of the company

You will be accountable for managing the volumetric risk associated with the customer demand for gas, power and renewable certificates.

A key focus of this role will be working with the Trading and Pricing teams to help support the teams managing wholesale and retail price risk.

Reporting into our Head of Trading, Neil Slater 👋

What you’ll be getting up to:

• You will be accountable for reviewing and approving the short-term and long-term daily demand forecasts, produced by the team.
• Managing and continually improving demand forecasting models, people and systems for power, gas, environmental product purchases.
• Responsible for monitoring the forecasting performance and delivering industry leading settlement accuracy, with a focus on setting and achieving appropriate MAPE and imbalance targets.
• Leading the continued development of key customer behaviour modelling, e.g. Demand destruction, within contract churn and portfolio movement between fixed and variable products.
  
• Overseeing and managing the contracts with external weather data providers, while ensuring the contract delivers on value for money and maximum effectiveness across the teams in the Trading department.
• Supporting the Regulations team on RFI (Requests for information).
  
• Supporting the Financial teams with business planning.
• Supporting the Trading department to develop both Trading and Pricing strategies.
  
• Responsible for developing the future strategy of Demand Forecasting in light of Market Wide HH Settlement.
• Presenting key inputs affecting the Hedging and Trading strategy and making recommendations to stakeholders across the SLT.

This role will be a great fit if:

• You have in depth knowledge of power forecasting (domestic suppliers).
• You have in depth knowledge of gas forecasting (domestic suppliers).
• You have a mathematics and statistics background.
• You have excellent modelling skills (e.g. SQL, VBA & Python).
• You have excellent stakeholder management abilities.
• You have good organisational and planning skills.
• You have a good understanding of energy wholesale markets and commodity risk.
• You have a good understanding of industry process & parties.
• You are a team player

Research shows that some people are less likely to apply for a role unless they are 100% qualified. Your experience, skills and passion will set you apart so tell us about your achievements, irrespective of whether they are personal or work-related, tell us about your journey, and about what you learnt.

So, if this role excites you, don’t let our role description hold you back, get applying!

APPLICATIONS CLOSE ON 23/05/2025

Hiring Process

1. Talent Screening - 30 minutes audio call 📞
2. Hiring Manager Interview and technical testing
3. Presentation interview 
4. Culture fit interview 

Support – If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best – please let us know so we can talk about how we can best support you and make any adjustments that may be needed.

Our Values

We look for people who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals.

Clear - The energy industry can be pretty complex so we strive to provide clear communication to our customers and colleagues

Honest - Transparency is key, Whether that's providing clear bills to our customers or trusting our staff to do the right thing.

Ambitious - All of us are ambitious about the future of So Energy and what we can contribute to it.

Inquisitive - We are also questioning the Status Quo to see if there is a better way to do things for our customers

Caring - We care about the work we are doing, our customers and our colleagues
Sustainable - As a renewable energy company we are providing sustainable products but we also care about sustainable careers. That's why learning and continuous development is so important to us.

Diversity, Equity, Inclusion & Belonging

At So Energy, we’re committed to cultivating an environment that promotes diversity, equity, inclusion and belonging. We are a global community and we believe our unique qualities should be celebrated as they are critical to our innovation. It’s essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise. Inclusion isn’t just an initiative at So Energy. We strive to embed it not just into our values but throughout our entire culture.