Senior Product Manager, AI/ML

Weave is a product-led company with tight product-market fit and an amazing customer-focused culture. The Product Team at Weave operates in a development model where each product manager is expected to lead their team through the different stages of product development: Think It, Build It, Ship It, and Tweak It. We strive for high autonomy and high alignment through clear goals, OKRs and tight collaboration with engineering, support, product marketing, sales and customer success. 

In this role, the Sr Product Manager - AI/ML will work with an engineering team in India to build and evolve our analytics platform, with the goal of ultimately delivering an AI powered assistant for practice managers. You will own the product strategy and its successful execution, fostering a strong partnership with the Director of Product to bring this vision to life.

The right candidate will have experience pulling together customer and stakeholder feedback and working closely with a development team to identify and build solutions that delight the customer while positively impacting their business. You must be comfortable diving deep into technical details with engineering teams, working across multiple teams across India and US time zones, and making a seamless experience for the end user. You understand your role in driving value, usability, feasibility, and business viability.  

• This position will be fully remote in India

• Reports to: Director of Product Management

What You Will Own

• Define the vision of the analytics platform, coordinate with individual product teams and execute on a combined product strategy and roadmap

• Build out the infrastructure that enables us to scale while delivering best in class integrated experiences for our users

• Conducting regular customer research sessions for discovery, solution assessment, prototype testing and general feedback

• Collaborating with Sales, CSMs, Finance, Marketing, BizDev and Training teams to deliver great experiences to our customers

• Defining measurable outcomes and maintaining focus on those outcomes throughout the execution of the roadmap

What You Will Need to Accomplish the Job

• 5-8 years of product management experience

• User-centered design approach to product development – UI design experience is a bonus

• Data-informed product decisions by utilizing various analytics tools

• Analytical approach to testing new features

• Strong communication skills - demonstrated ability to speak on a technical level and articulate your strategy and objectives with product leadership, designers and developers

• Asynchronous communication using tools like Slack, Google Workspace is preferred

• Strong project management skills

• Solid understanding of Agile methodologies

• Ability to think creatively and strategically

• Active listener who is humble and always looking to learn and improve

• Passionate about solving complex business problems through technology and design

• A relevant education is preferred, but not mandatory, if you have the experience and a body of work that speaks for itself

What Will Make Us Love You

• Experience building products against AI/ML (bonus points for experience with LLMs)

• A strong desire to work at Weave specifically, because you are interested in our products, what we are working on, and who you will be working with

• A track record of achievements in your past roles and companies

• Demonstrated history of delighting customers in hard-to-copy, margin-enhancing ways

• Ability to remove ambiguity and distill what matters and what doesn’t

• Experience developing and maintaining a strategy for your team to guide which opportunities to pursue

• Someone who understands the importance of storytelling in the product development process

• A good aesthetic sense and eye for detail with focus on inclusive / accessible design

Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.

All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.