Senior Business Data Analyst

About us

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes. 

About the role

The Business Data Analyst at Auctane will play a key role in enabling data-driven decision-making across the organization. This position focuses on uncovering insights that inform business development, customer experience, and go-to-market initiatives. Working closely with Product, Marketing, Sales, and Strategy teams, the candidate will develop robust reporting, identify growth opportunities, and support data-informed decision-making across the organization. The role will contribute to scaling Auctane’s analytics capabilities and enhance the overall data ecosystem through collaboration and the delivery of high-impact solutions.

About the team

The Analytics team supports key business decision making through the delivery of actionable insights based on accurate data to stakeholders across the Auctane e-commerce products. These responsibilities are delivered through close collaboration with internal teams, working on the definition & refinement of the KPIs, setting goals against these KPIs, measuring performance against these goals and recommending (and when applicable, implementing) actions to drive improved performance. In addition, the Analytics team leads the delivery of both standardized & ad-hoc reporting, analysis & insights to drive business decisions.

What will you be doing?

• Collaborate with engineering and business stakeholders to translate business needs into scalable, data-driven solutions while ensuring alignment and effective communication.
• Generate actionable insights to support both strategic initiatives and day-to-day operational execution.
• Design, develop, and maintain scalable reporting systems and dashboards, including tactical, strategic, and executive-level views that inform decision-making across Auctane brands.
• Develop and maintain KPI reporting for core business areas such as Product, Sales, Marketing, and Customer Success.
• Define, implement, and manage key data feeds from internal systems and external partners to support accurate business performance measurement.
• Work with large, complex datasets, ensuring data quality, accuracy, and consistency across the pipeline.
• Participate in and lead analytic projects from problem definition through analysis to the clear presentation of results.
• Promote adoption of analytics tools and reporting standards by delivering impactful reports, providing team training, and championing best practices.
• Demonstrate a strategic mindset, simplifying complexity through innovative and scalable analytics solutions that address evolving business needs.

What are we looking for?

• Four or more (4+) years experience in data-driven environments with an expert knowledge of SQL and translating complex datasets into clear business insights.
• Experience designing and creating dashboards for use by Executives and Analysts.

• Strong eye for detail and a passion for quickly delivering results for rapid action.

• Comfortable working in a highly collaborative, consensus-oriented environment.

• Excellent written, verbal, scientific communication and time management skills.

• Data visualization and storytelling: ability to turn complex data into clear insights.

• Strong written and verbal communication skills with the ability to explain technical concepts to a non-technical audience, as well as the ability to design and deploy clear reporting assets.

• Ability to work cross functionally to collaboratively understand and deliver on business needs.

• English fluency is required

What will make you stand out?

• Strong track record of learning new tools, technologies, and frameworks.

• Experience with version control tools such as GitHub for collaborative analytics development.

The tech stack

• Looker (incl. LookML): advanced proficiency in developing dashboards, explores, and custom views.
• SQL (BigQuery): strong proficiency in querying large-scale databases.
• DBT (Cloud): experience building and maintaining data models and transformations. 
• Microsoft Excel or Google Sheets.

What do we offer?

• 💸 Clear and transparent compensation plan. Salary range: 47000 € to 59000€/year. We will discuss the indicated range with you in the first recruiting call to ensure that we are on the same page. 
• 🗓️ Annual Salary Review: We are reviewing the salaries of all our teams annually in order to evaluate an increase according to individual performance and the business results.
• 📦 99% discount on your personal shipment orders via Packlink.pro
• 💙 Up to 150 €/year to match your NGO donations! We are happy to support your initiatives by duplicating the amount donated.
• 😊 Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! We will love to see some pictures in our slack!
• Referral Fee 🔗 We need your support in hiring top-class talent! We offer a referral bonus of 1k-3K, depending on the complexity of the role and the hiring process.
• 👩‍⚕️We have an Employee Assistance Program with psychological assistance free of charge.
• ⚖️ Great work-life balance We offer a flexible work schedule and will do our best to adapt to your personal situation. Working in a fast-paced environment can be intense, but that doesn’t mean you shouldn’t enjoy your free time!
• 💜 An inclusive and upbeat work environment Leave your suit behind... we’re a t-shirt and converse kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive.
• 🌍 A cross-cultural atmosphere We are a truly international team of 20 nationalities that speak 10 languages. Our company language is English and all internal communication and company-wide meetings are in English.
• 🏟️ Company events Work hard, play hard! We do our best every day, even at our regular team-building events. 
• 📺 Internal and external training, free access to online training platforms such as Linkedin Learning
• 🏠 We are a remote-first company All team members at Auctane Spain are remote employees. You can decide if you want to work in the office 2 days a week or 3 days per quarter—it's up to you. We also cover your expenses for working from home (50€ net per month/600€ per year).
• 🌅 We have 25 days of holidays per year (23+🎂 your Birthday Take your birthday off to celebrate!+Christmas+New Year's Eve).
• 💻 Everything you need to work from home. Whether you prefer Mac, Linux, or Windows (or an additional screen or two), we set you up for success when working remotely.
• 🩳 We work from 8.00 to 15.00 every Friday in order to start the weekend earlier.
• 🏖️ Summer Schedule from Mid-July and August for you to enjoy your summer.
• 🏥 8 hours per year for attending to medical appointments 
• 👩‍⚕️ 10 hours per year to support your family members when going to the doctor)
• 📙 Personal Training Budget. Up to 2000€/year training budget (certifications, conferences attendance, etc.) to invest in your professional development. We want to help you improve your technical skills, feel involved in the product community, and develop your soft skills to lead teams and manage other stakeholders.
• 💰 Flexible Salary We work with a flexible compensation plan for transport, restaurants, and kindergarten so our employees can save on personal income tax via Cobee.
• 🗺️ Languages classes every week. Thirsty for knowledge? Learn a new language by joining our free English/Spanish/French classes. In groups of 4-5 people, you can connect and enjoy taking up a new language or improving your current skills with one of our great instructors.
• 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that help you focus on your health:
• Up to 42€ to cover your Gym membership or exercise classes (pilates, kick-boxing, etc.).
• We provide private health insurance, we offer a great plan courtesy of our partner Cigna.
• 👩‍⚕️We have psychological assistance vouchers free of charge.
• 🏢 Nice Office in the centre of Madrid (free drinks, snacks…)