Site Reliability Engineer 4, Games Engineering

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix has revolutionized the global entertainment industry and is on the path to achieve our next big objective, to reinvent video games on a global scale. Bring your passion for games and systems reliability by joining Games Platform Engineering as the first full-time engineer to dedicate to the reliability of the player joy and the developer experience. You will be a key engineer in strengthening our platform’s foundation while empowering various teams to move faster and more confidently. 

This role sits at the intersection of infrastructure, reliability, developer tools, and game studio partners - helping to build systems that scale with our users and tools that delight our engineers. We do this through cross-functional engagement with other engineering teams, managing incidents when they happen, and promoting reliability and resilience practices throughout the organization. This role is rewarding for people who have a passion for leveraging technology and working collaboratively with others to solve business problems.  Our team is seeking individuals with a broad set of technical skills who have seen how large distributed systems break!  

If this excites you, we invite you to bring your unique career and life experiences to enrich the culture and diversity of our team. Even if you are unsure if you fit the criteria listed below, we encourage you to apply.

Outcomes

• We command incidents to restore service for customers quickly. You will participate on our on-call rotation to bring a reliable game platform to both our players and developers.

• Increase Netflix Games’ reliability using a strategic and operationally focused mindset to identify and solve problems.

• Build and adopt tools to help the platform detect problems and remediate issues faster.

• Influence technical roadmaps to drive better operational excellence via observability, system correctness, and higher quality.

• Build dashboards and insights products to help both engineers and senior leadership understand our platform health. 

• Form and maintain relationships with internal and external partners.

We Value

• The ability to develop alignment and cultivate relationships to drive impact.

• Curiosity about how complex sociotechnical systems successfully operate at scale when failure is inevitable.

• Collaboration, continuous improvement, and iteration as the path forward.

• A desire to grow expertise, influence, and educate others.

• Being decisive and exercising good judgment when in crisis mode.

Our Work

• Operationalize learnings by collaborating cross-functionally with multiple engineering teams.

• Identify, assess, and mitigate risks associated with our systems, applications, and infrastructure. 

• Proactively recognize sources of instability in distributed systems and analyze how complex systems fail from a reliability and resilience perspective.

• Improve services’ availability, reliability, and observability and reduce human toil with tooling and automation.

• Lead incident response and post-incident reviews, contributing to failure analysis and implementing preventive measures.

Bonus Points for

• Development experience with Java, JavaScript/Node.js, Python, Go

• Knowledge of cloud platforms (i.e. AWS, GCP, etc.) and microservices architecture.

• Experience or interest in Data Science or AI.

• Experience working in the games industry.

• Strong writing and presentation skills.

• Experience in risk management and/or analysis.

At Netflix, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.

The overall market range for roles in this area of Netflix is typically $100,000 - $720,000.

This market range is based on total compensation (vs. only base salary), which is in line with our compensation philosophy. Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.