Senior Performance Analyst

Job Description

Type of Employment: Permanent

Location: Copenhagen, Denmark or Oslo Norway

Visa requirements: A valid work permit from the EU/EEA (relocation assistance is not provided)

THE ROLE

The Senior Performance Analyst is responsible for driving data-driven insights to support Circle K’s Global Loyalty initiatives. This involves detailed customer value analysis, profitability assessments, and the development of advanced models for Customer Lifetime Value (CLV), KPI monitoring, and performance benchmarking. By leveraging financial metrics and customer segmentation, the role ensures that strategies align with Circle K’s priorities and drive impactful business decisions. Collaboration with Digital, Analytics (D&A), and Finance teams is critical to maintaining alignment across the organisation, with the position acting as a key liaison to streamline processes and deliver actionable insights.

The role also focuses on creating and maintaining a global insights dashboard, aligning metrics and financial evaluations to support decision-making. By developing forecasting models for revenue impacts, break-even analysis, ROI calculations, and risk scenarios, the manager ensures program profitability and cost management. Additionally, the role involves process improvements, sharing best practices, and enhancing dashboard accessibility while maintaining consistency in reporting terminology. With a strong background in data analytics, financial modeling, and stakeholder collaboration, the analyst plays a vital role in optimising Circle K’s Digital and Loyalty strategies.

KEY RESPONSIBILITIES

• Drive and implement analytics to support Loyalty initiatives, aligning with Circle K’s strategic priorities.

• Conduct detailed customer value analysis and profitability assessments across products.

• Develop, maintain, and enhance Customer Lifetime Value (CLV) modelling, KPI monitoring, and performance benchmarking using financial metrics and customer segmentation.

• Collaborate with Digital, Analytics (D&A), and Finance teams to ensure alignment with the organization’s goals.

• Partner with Performance Managers, Digital/Loyalty teams, and other stakeholders to deliver actionable insights.

• Continuously evaluate and propose new opportunities for customer segmentation and program improvement

• Drive process improvements and performance measurement developments in collaboration with D&A and Digital teams.

• Share best practices to support the alignment of Digital strategy across the organization.

SKILLS REQUIRED

• Strong analytical and financial skills

• Excellent communication skills in English, both verbal and written

• Knowledge of loyalty programs and digital marketing strategies

• Experience with BI and analytical tools (Power BI, Excel, SQL)

• Preferred but not required experience within a statistical analysis language (e.g. R, Python)

PERSONAL QUALITIES REQUIRED

• You think analytically, creatively and pragmatically

• You’re comfortable with new and changing technology, and responding to business needs

• You’re a problem solver and like to create, but you also appreciate that sharing your work makes us all better

• You’re curious and like to learn, both within business and technology

• You can interpret and translate complex information into understandable, compelling and actionable insights

• You’re able to collaborate and share across geographies and with stakeholders at different levels

• You have a strong commercial mindset and are always looking for opportunities to strengthen our business

QUALIFICATIONS AND EXPERIENCE

• A higher degree in an analytical discipline like Finance, Accounting, Mathematics, Statistics, Engineering, or similar

• 5+ years working experience in analytics, customer lifecycle management, or a similar role

WHAT YOU CAN EXPECT FROM CIRCLE K

• Alimentation Couche-Tard is a proud receiver Gallup Exceptional Workplace Award (GEWA) for 4 years in a row.

• Complete benefits package.

• Possibility to enroll in stock purchase plan.

• Employee discount.

• Work in a collaborative, dynamic, high performing and diverse team.

At Circle K, our culture is shaped by how we treat each other. Our guiding principles are the core values we live by and inform all our actions and business decisions. You can find them at Values and Culture | Circle K. We hope they resonate with you and look forward to discussing them during your interview.

Interested?

We encourage you to apply by May 25th, 2025 by sending your CV in English. The candidates will be reviewed on continuous basis.

Contact person:
Evgenia Balkina, Sr Manager Digital Performance and Measurement

Phone number: 45867228

Email: evgenia.balkina@circlekeurope.com

We know great companies are built from within, by great people like you. Come grow with us!