Director of Data Analytics and Accountability Insights

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Citizens Police Oversight Commission (CPOC) is an independent agency composed of staff dedicated to professional, unbiased, and thoughtful oversight of the Philadelphia Police Department (PPD). CPOC works to:

• Increase the transparency and accountability of the PPD
• Improve police conduct
• Enhance the quality of internal investigations
• Improve the relationship between the community and the police department

Civilian oversight of police can take many forms. Review-focused models allow civilians outside of a police department to review police misconduct investigations once they are completed. Investigation-focused agencies employ professionally trained investigators to investigate police misconduct complaints. Auditor/monitor-focused agencies engage in policy and trend analysis and promote broad organizational change within the police departments they oversee. CPOC is uniquely envisioned to be a hybrid of these three models of oversight, with expansive authority and a broad mission. 

The authorizing legislation for CPOC comprehensively lists the oversight functions that CPOC is meant to fulfill. The legislation notes that CPOC may conduct investigations, data analysis, and audits related to any pattern, policy, or practice of the police department. These investigations shall include, but are not limited to, misconduct, policy, training, practice, and customs.

Additional functions mandated in the legislation include investigations of complaints made by residents or PPD personnel about any misconduct ranging from verbal abuse to sexual misconduct, critical incident reviews and investigations, large-scale data reviews, disciplinary recommendations, hosting public meetings and hearings to share information with the public, participation as adjudicators in PPD discipline hearings, administrative prosecution of discipline cases, reporting on data and statistics, and reviewing and investigating all police uses of force, among other functions. CPOC is a growing agency still in its infancy and is working to operationalize all of these important functions of civilian oversight of police.

CPOC approaches police accountability from many different angles, and as such, has a variety of divisions to focus on different aspects of police oversight. Each division is led by a division director who oversees the functions of their division.

Job Description

POSITION SUMMARY

The Citizens Police Oversight Commission (CPOC) is seeking an innovative and experienced Director of Data Analytics and Accountability Insights to lead the development and management of its data division. This role integrates technical expertise with visionary leadership to establish a centralized and streamlined data management process that supports CPOC’s mission of enhancing transparency, accountability, and public trust in law enforcement. The director will oversee the collection, processing, and analysis of diverse datasets, leveraging technical tools and methodologies to drive innovation to inform policy recommendations and public reporting.

ESSENTIAL FUNCTIONS

CPOC Core Competencies:

• Communicates with residents, vendors, and other departments with empathy and politeness.
• Independently manages workflows and tasks; proactively identifies potential issues and comes up with solutions.
• Always comports oneself in a professional manner, whether in the office or off-site.
• Effectively collaborates with colleagues within and across office divisions as well as external stakeholders.
• Consistently fosters CPOC's values and mission, displaying a strong commitment to advancing police oversight in Philadelphia.

Strategic and Technical Leadership

• Build and lead a high-performing data division, including recruitment, training, and professional development of staff.
• Lead the design and implementation of technical solutions for data collection, storage, processing, and analysis.
• Serve as a hands-on technical expert, guiding the team in the use of analytics tools (e.g., R, Python, SQL, Qualtrics) and data visualization platforms (e.g., Tableau, Power BI).
• Develop and maintain a comprehensive data strategy that incorporates best practices in both technical execution and organizational alignment.
• Research recommended practices and reform work from other jurisdictions to create new and improved police policies that could inform existing opportunities for the City.
• Research and recommend development of policies in areas of police reform and identify possible gaps in existing policies.
• Establish and maintain partnerships with stakeholders, including law enforcement agencies, community organizations, and City departments.

Data Management and Governance

• Oversee the architecture and maintenance of data systems, including the collection, storage, and processing of diverse datasets, such as resident complaints, incident reports, and audit findings while ensuring scalability, security, and efficiency.
• Design and enforce data governance frameworks, ensuring compliance with local, state, and federal data privacy and security regulations.
• Design and implement advanced data pipelines and workflows to streamline data handling and reporting.

 Analysis and Reporting

• Lead the development of data analysis protocols and methodologies to monitor trends in police practices, such as body camera compliance and civilian complaint patterns.
• Create actionable insights and recommendations based on data to inform policy decisions and public reporting.
• Prepare and present clear, impactful reports and dashboards to stakeholders, including policymakers, community members, and oversight bodies.

Technology and Innovation

• Identify and implement tools and technologies to optimize data collection, storage, and analysis.
• Lead the development of advanced analytical models, including predictive analytics and statistical evaluations, to identify trends and inform decision-making.
• Review and validate team analyses to ensure technical rigor and actionable insights.
• Present complex data findings to internal and external stakeholders through clear and impactful visualizations and narratives.
• Stay current on industry best practices and emerging trends in policing and public safety data analysis and governance.

COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES. 

• Strong manager that sets clear expectations and reviews progress.
• Strong coordination skills with the ability to work across multiple departments, stakeholder organizations, and the public to implement objectives.
• Good communication and listening skills, capable of influencing others and keeping others informed.

• Self-motivated with a proven ability to independently manage a project from start to finish with focus, organization, persistence, and flexibility; proactively identify potential issues and come up with solutions.
• Proven expertise in police oversight, public safety, or community advocacy data management.
• Proven expertise in developing statistical models and conducting advanced analytics in public sector contexts.
• Familiarity with law enforcement data systems, public safety datasets, or government regulatory environments.
• Demonstrated ability to manage teams and execute both strategic and technical projects.
• Familiarity with Philadelphia’s law enforcement and community landscapes is a plus.
• Helpful, respectful, approachable, and team-oriented; committed to building strong working relationships and a positive work environment. 
• Receptive to feedback. 

Qualifications

• Master’s Degree in Data Science, Public Policy, Statistics, or a related field.
  • A bachelor's degree may be considered if accompanied by significant, relevant experience in oversight, public safety, or government data analysis.
• Minimum of 7 years of experience in data analysis, data governance, or a related field, with at least 3 years in a leadership role.
• Strong knowledge of data privacy regulations and ethical considerations in public sector data management.
• Proficiency in data analytics tools (e.g., R, Python, SQL, Qualtrics) and data visualization and dashboards platforms (e.g., Tableau, Power BI).
• Experience designing and managing data architecture, pipelines, and technical workflows.
• Experience working in the public sector or criminal justice environments.

Additional Information

TO APPLY: Interested candidates must submit: 

• Resume
• Cover letter
• A brief 2–5-page writing sample
• 3 professional references

Salary Range: $100,000 - $110,000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that  are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx