Business Operations, API Pricing

About the Team

Business Operations drives some of OpenAI's most impactful initiatives and addresses mission-critical challenges that shape our research, product development, and go-to-market strategies, partnerships, and overall mission and company success. This small and high-performing team excels at bringing structure to ambiguity, crafting strategic direction, aligning stakeholders, and driving operational execution. Team members are highly analytical (able to break down complex business challenges using first-principles thinking), operational (able to work through obstacles and get things done), and collaborative (able to earn the trust of cross-functional stakeholders to make progress). They serve as trusted partners to leaders across the organization to ensure we achieve our most ambitious goals.

About the Role

As a specialist in API Pricing, you will drive the strategy and analysis for determining how we price OpenAI’s core offerings on our API platform. You’ll focus on rigorous pricing analysis and designing the evolution of our API platform offerings. You play a pivotal role at the intersection of GTM, Product, Data Science, Finance, and Engineering.

You’ll be responsible for:

• Owning our API pricing strategy and aligning with executive leadership on key pricing principles.

• Recommending pricing for all new offerings on OpenAI’s API platform.

• Working cross-functionally with Finance, Product, and Engineering to accurately model the cost to serve our API offerings.

• Working Product and GTM to design new pricing and packaging offerings on our API platform.

• Monitor competitive pricing and performance trends.

We’re looking for someone with:

• 5–10 years of experience in pricing, product strategy, growth, or GTM roles in high-growth tech.

• Deep experience in pricing & packaging, especially consumption pricing.

• Highly analytical, with experience building models and frameworks that guide strategic decisions.

• Technically savvy in SQL, Python, Excel and other BI tools (Mode, Tableau, Looker, etc.) daily.

• Bonus: background in API businesses specifically.

Workplace & Location

• This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.