Data Analyst II - Digital Analytics

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Do you have a passion for digital storytelling and a keen eye for understanding data?

We’re looking for a Data Analyst II to join our Digital Analytics Team (Marketing). The ideal candidate will play a key role in driving data-driven decisions empowered by analyzing various data sources, developing impactful performance tracking reports and making recommendations to improve the performance of Intact’s web and app products and enhance the Customer Experience Research (CX-R) team digital initiatives.

Work location: Toronto, ON (Hybrid, 2 days in office a week)

What you'll do here:

• Create and publish reports (i.e Adobe Analytics/CJA/Adobe Target, Hot Jar, Google Analytics/ GCP, Big Query, Power BI, Mobile Analytics, A/B testing, etc.)

• Monitor, identify, and analyze trends, explaining outliers and providing influential feedback related to results and productivity.

• Consolidate data from various sources, ensuring data is clean. 

• Build and maintain an inventory of data and support the monitoring of KPIs. 

• Proactively identify new data elements that may provide further insight into performance or business trends.

• Analyze and present information clearly and concisely to diverse audiences within the organization.

• Create and maintain effective documentation to assist in training and reinforcement of workflows & best practices, and to satisfy audit protocol.

• Conceptualize, develop, and implement technical solutions to meet the evolving needs of our partners.

• Work in collaboration with project team members, leading the development of new reports using PowerBI.

• Support with ad hoc reporting as new needs arise. 

• Work closely with various teams involved in the CX-Rs digital initiatives to identify knowledge gaps and analysis needs.

• Analyze performance of our digital touchpoints on a regular basis using both quantitative and qualitative data sources.

• Collaborate with Design & Product teams to create and present ongoing performance reports, including appropriate recommendations for product optimization.

What you bring to the table:

• Passionate for Data, and being Digital Performance Driven

• Bachelor’s degree in data-related field (i.e., Mathematics, Science, Statistics, AI, Computer Science, etc.), or any combination of equivalent education and experience

• 3-5+ years of relevant work experience in Digital Marketing Analytics

• Knowledge of tracking implementation process and digital data collection tools (Adobe Launch, Google Analytics, etc.)

• Hands on experience in at least one web analytics tools (Adobe Analytics, Google Analytics, Amplitude)

• Knowledge of Python, R, SQL, JavaScript, Web Development (asset)

• Strong digital storytelling and presentation skills

• Strategic and Innovative in using data to generate actionable insights

• Excellent time management and organization skills, managing competing priorities to meet deadlines

• Strong critical thinking and analytical skills with high attention to detail

• Self-starter with a talent for understanding stakeholder needs.

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.