Product and BI Analyst

About the company:

Softermii (https://www.softermii.com/) is an outsourcing/outstaffing company with more than 8 years of experience in web and mobile application development with a team of more than 120 specialists from 6 countries.

We have withstood multiple challenges, such as COVID-19 pandemic and war aggression against Ukraine, we have secured sustainable development processes, saved all our projects and jobs. Even more – we’re constantly growing.     

 

Every day we add new project to our portfolio in the following areas of expertise:

• Healthcare
• Real estate
• Livestream E-commerce
• Fintech (WealthTech, Capital Trading)
• Real Time Communications (RTC)

 

In addition, we develop 2 of our own solutions that help our customers get faster applications for video or audio calls (https://www.softermii.com/solutions/vidrtc) or an application for real estate with 3D visualization

(https://www.softermii.com/solutions/apartmii)

 

Company’s mission:

Softermii: Succeed Without (L) imitations

We will turn any idea into a valuable product.

 

Our plans as a company:

We want to move from a regular outsourcing business to an ecosystem of outsourcing, education and product development companies.

 

👬Softermii is currently looking for a Product and BI Analyst due to team expansion, with the ability to work 1-2 days a week in the evening or afternoon to match US time zones (end of the day at approximately 22:00 Kyiv time zone).

 

Project: An innovative company that leverages state-of-the-art technology to support elderly care. By combining predictive algorithms, AI, and IoT home devices, the ecosystem provides an interactive solution for caregivers to better understand and meet the needs of each individual.

 

👯Your responsibilities on the project will be:

• Own the BI domain: Lead company-wide analytics, define processes, and champion a data-driven culture.
• Enable data-driven teams: Partner with Product, Operations, Customer Success, Marketing, and Sales to track KPIs, analyze performance, and uncover improvement opportunities.
• Turn data into impact: Identify trends, anomalies, and opportunities that shape product and business decisions.
• Define KPIs and data needs: Collaborate with Product and R&D to define success metrics, guide event implementation, and ensure relevant data sources and flows are in place.
• Design accessible reporting interfaces: Build intuitive dashboards and reports that provide easy access to key metrics and clearly surface insights for each stakeholder.
• Recommend the right tools: Evaluate and guide the selection of data tools that support evolving business needs.

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You can be part of the following team: 

Softermii's team: 3 Full-stack engineers and a remote team in Israel.

Client team:

App team: 1 Team Lead, 2 Developers, 1 Manual QA, 1 Automation QA

Data team: 1 Team Lead, 5 Developers

DevOps team: 3 DevOps Engineers

Product team: 1 Head of Product, 2 Product Managers, 1 Designer, 1 Medical Consultant

Marketing team: Product Owners, Chief Product Officer (CPO), VP of R&D

 

🕹Tools we use: Jira, Confluence, Git, Figma

 

🗞Our requirements to you:

• 3+ years of hands-on experience as a BI Analyst, Data Analyst, or Product Analyst, preferably within a SaaS environment.
• Proven track record working closely with Product, R&D, Marketing, and other cross-functional teams to define, monitor, and analyze KPIs.
• Advanced SQL skills with the ability to write complex queries for data extraction and reporting.
• Expertise in BI tools, such as:

- Tableau

- Looker

- Mixpanel

- Power BI

• Ability to create clear, actionable dashboards and reports tailored to various business stakeholders.
• Excellent verbal and written communication skills in English, including the ability to effectively communicate insights with executives, developers, and product managers.

💥It would be cool if you have experience:

• Experience with Python for data analysis or automation tasks.

 

👨‍💻Who will you have the opportunity to meet during the hiring process (stages):
🔹 Softermii Stage: Introductory Call, HR Interview (Softermii)/

🔹 Client Stage: HR Screening, Interview with Hiring Manager, 1–2 part of Technical Interviews with the client’s technical team.

 

What we can offer you:

1. We have stable and highly-functioning processes – everyone has their own role and clear responsibilities, so decisions are made quickly and without unnecessary approvals. 
2. You will have enough independence to make decisions that can affect not only the project but also the work of the company.
3. We are a team of like-minded experts who create interesting products during working hours, and enjoy spending free time together.
4. Do you like to learn something new in your profession or do you want to improve your English? We will be happy to pay 50% of the cost of courses/conferences/speaking clubs.
5. Do you want an individual development plan? We will form one especially for you + you can count on mentoring from our seniors and leaders.
6. Do you have a friend who is currently looking for new job opportunities? Recommend them to us and get a bonus.
7. And what if you want to relax? Then we have 21 working days off.
8. What if you are feeling bad? You can take 5 sick leaves a year.
9. Do you want to volunteer? We will add you to a chat, where we can get a bulletproof vest, buy a pickup truck or send children's drawings to the front.
10. And we have the most empathetic HRs (who also volunteers!). So we are ready to support your well-being in various ways.

 

A little more information that you may find useful:

• our adaptation period lasts 3 months, this period of time is enough for us to understand each other better;
• there is a performance review after each year of our collaboration where we use a skills map to track your growth;
• we really have no boundaries in the truest sense of the word – we have flexible working day, remote or office is up to you.

 

Of course, we have a referral bonus system. So if you have a friend who likes our job opening, you can give us their telegram contact, and we in turn will thank you with a bonus if we start working with them!