Staff Data Scientist, Consumer Business Analytics

About us

At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped nearly 80 million learners and more than 17,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others. Learn more about us on our company page.

Hybrid work

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne.

This hybrid position requires three days per week in the office at the nearest hub. Learn more about us on our company page.

About your skills

• Problem solving with orientation towards action: You’re a data scientist who’s passionate about turning raw data into meaningful insight and action. You know that great analysis doesn’t just explain what happened; it helps people understand why it matters and what to do next.

• Confidence working with big data: You’re fluent in SQL, Python and Tableau, and comfortable navigating ambiguous business problems.

• Storytelling: You’re equal parts technical and communicative, and the intersection of data science and storytelling excites you.  You enjoy mining data for actionable insights, uncovering patterns in behavior that drive business outcomes, and presenting your findings to senior leaders.

• Organizational agility: You thrive in cross-functional environments, especially when working closely with Marketing, Product, Growth and Finance teams. You’re curious, a fast learner, and constantly thinking about how to scale your impact through automation and proactive insight.

About this role

The Staff Data Scientist, Consumer Business Analytics will play a key role in supporting Udemy’s consumer (i.e., non-enterprise) learners. This role, which is part of Udemy’s Strategic Business Analytics organization, will partner closely with our GM of Consumer, as well as product, marketing and finance leaders, to drive profitable top-line growth for Udemy’s Consumer business.

You’ll blend data science techniques with strong business acumen and communication skills to proactively identify drivers of consumer revenue performance, acquisition and retention of buyer cohorts, and overall engagement patterns (e.g., what types of content result in increased learning and repeat purchase rates) – all in service of informing strategic decisions. This is a highly visible role that sits at the intersection of analytics, strategy, marketing and product.

What you’ll be doing  

Data-Driven Consumer Strategy:

• Partner with Udemy’s Consumer GM, Marketing and Product leadership to deliver compelling, data-informed insights that help inform our tactics/strategies for accelerating consumer acquisition and growing consumer LTV through increasing engagement.

• Support customer segmentation efforts using behavioral and transactional data to inform marketing, product, and personalization strategies.

• Build executive-level data visualizations to track consumer performance (e.g., revenue and its component driver, cohort-level trends, LTV, content consumption, adoption of individual product features including Udemy’s subscription offering, etc.)

Proactive Insights & Signals:

• Analyze revenue growth drivers by geographic market, channel, product solution, and customer segment to identify opportunities for optimization.

• Design and implement proactive alerting tools (e.g., using Tableau) to surface leading indicators of consumer revenue drivers and inform financial forecasts.

• Partner with Finance to help maintain forecasting models for key business metrics (e.g., revenue, traffic, conversions, churn) that are used in planning and investment decisions.

• Leverage behavioral data to identify patterns and trends that inform marketing tactics, product design/experimentation, and consumer lifecycle planning.

Analytics Innovation:

• Develop new methods for measuring customer value and learning impact, grounded in data science best practices.

• Use advanced analytics techniques (e.g., clustering, regression) to uncover insights that shape how we serve consumer learners.

Collaboration & Scale:

• Translate open-ended business questions into structured analyses and actionable recommendations.

• Support a wide range of self-directed projects and stakeholder requests while identifying repeatable processes that can be operationalized or scaled through automation and/or expanded reporting.

• Collaborate with cross-functional teams, including Marketing, Product, Finance, other Data Science Teams, and Analytics Engineering, to improve data pipelines and accessibility.

What you’ll have  

• 5–7 years of experience in a data science or analytics role, ideally with experience in customer insights.

• Expert-level SQL skills; experience with Databricks or similar cloud data warehouses, comfort combining data from various sources into cohesive models

• Experience utilizing Python or other scripting languages.

• Proficiency in data visualization tools, ideally Tableau, with a strong eye for visual storytelling and usability.

• Experience applying predictive modeling, segmentation, and statistical analysis to support business decision-making.  Your data science toolkit includes a range of analytical approaches, frameworks and technical solutions to draw from.

• Excellent communication and storytelling skills; capable of independently developing executive-ready presentation materials and presenting insights with confidence.

• A proactive mindset, strong ownership, and a collaborative approach to working across teams.

• Comfort balancing competing priorities and working in a fast-paced environment.

At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for benefits and equity.Hiring Compensation Range$150,000—$187,000 USD

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy 

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

• We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. 

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. 

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits,  Ireland Benefits & Turkiye Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. 

Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.

Information regarding data privacy is available within the Udemy Careers Privacy Notice.