Data Quality Issue Manager

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Data Quality Issue Manager

The Position We’re looking for the right candidate to help elevate our Data Quality issue management ability to help our consumers find global solutions to the data problems that impact their business objectives.

Summary of the role We are seeking a highly skilled and detail-oriented Data Quality Issue Manager to join our dynamic Data Quality team. The successful candidate will be responsible for locating, analysing, and resolving data quality issues across the organization. This role requires a proactive individual with strong relationship skills and a deep understanding of data governance and quality management principles.

· Responsibilities Locate and Analyse Data Quality Issues: Proactively identify data quality issues through consumer engagement, data profiling, monitoring, and analysis.

· Utilize tools and techniques to assess the completeness, accuracy, and consistency of data.

· Develop and Implement Data Quality Solutions: Design and implement data quality improvement plans and remediation strategies. Collaborate with data stewards, data sources and IT teams to ensure data quality standards are met.

· Monitor Data Quality Metrics: Establish and monitor key data quality issue metrics. Provide regular reports and dashboards to stakeholders, highlighting data quality trends and areas for improvement.

· Stakeholder Engagement: Work closely with data sources, business units, data stewards, and IT teams to understand data quality requirements and address data quality issues. Facilitate workshops and training sessions to promote data quality awareness.

· Data Governance: Support the implementation of data governance frameworks and policies. Ensure compliance with data governance standards and best practices.

· Documentation and Reporting: Maintain comprehensive documentation of data quality issues, remediation plans, and outcomes. Prepare detailed reports and presentations for senior management and stakeholders.

Requirements • Experience of working in a Data Quality role in the Financial Services sector, ideally resolving data quality issues • Solid understanding of current IT Security standards (e.g. ISO 27001, GDPR, PCI, UKGC, Data Protection) • Strong communication skills with both business and technical partners • Strong problem solving skills • Advanced user, certified in Data Quality focused software (e.g. Collibra DQ,

Informatica)

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Fixed Term Contract (Fixed Term)