Director of Product Insights

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry.  We’re Flexera.  With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team.  Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com

We’re looking for a strategic, data-driven and technical leader to join our team as the Director of Product Insights.

In this role, you will shape Flexera’s business and product strategy at the highest levels of the company.  To accomplish this, you will be responsible for building and scaling our analytics function, delivering actionable insights for Product leaders to make data-driven decisions to improve what we build, and enabling data-informed decisions across the organization.

The ideal candidate for this role understands that insights are far more powerful than an endless stream of BI dashboards. You will take ownership of the data experience for Product Analytics and collaborate cross-functionally to ensure governance and data quality. You will build reports with the business, not simply for the business. You also understand that your team is more than just a support team churning out endless new dashboards, they are there to ask questions and move the business forward. And most importantly, you are committed to understand that the KPIs and metrics we establish as a team can be measured, understood, and followed by our team because you see the end-to-end view of data.

What The Role Needs to Get Done

• Own the product analytics roadmap and align insight generation with business and product goals
• Manage, grow, and scale a high-performing team of analysts
• Partner with executive leadership to define key performance metrics and ensure alignment with business goals
• Design and maintain robust ELT pipelines, ensuring data is transformed, modeled, and production-ready
• Partner with IT and engineering to help architect and operationalize a modern, scalable analytics environment
• Develop frameworks and tooling for self-serve product analytics across teams (e.g. finance, sales, engineering, product, marketing)
• Translate complex data into compelling narratives and recommendations for stakeholders
• Establish data governance and quality standards across the analytics function
• Stay current on analytics best practices, tools, and technologies, and drive continuous improvement

Minimum Qualifications

• 5+ years of experience in product analytics, data science, or business intelligence
• Strong experience designing and managing ELT workflows, including data transformation and preparation for analytics use
• Proficiency in SQL, data modeling, and scripting languages such as Python or dbt
• Familiarity with modern data platforms, cloud-based warehouses, and orchestration tools (e.g., Airflow, Azure Data Factory, etc.)
• Experience partnering with IT to stand up analytics platforms or data infrastructure
• Exceptional communication skills with the ability to influence technical and non-technical audiences
• Bachelor’s degree in a quantitative field (e.g., Statistics, Math, Economics, Computer Science); MBA or advanced degree preferred

Preferred Qualifications

• Experience launching and scaling a product analytics function from the ground up
• Familiarity with Microsoft’s data ecosystem (e.g., Power BI, Fabric-related architecture)
• Background in customer analytics, growth experimentation, or product insights
• Familiarity with Pendo, Amplitude or Heap
• Familiarity with cloud data platforms (e.g., Snowflake, BigQuery, Redshift)
• Ability to build and scale self-serve analytics tools for cross-functional teams
• Deep curiosity and a bias toward action—willing to dive into the data and systems directly
• Demonstrated ability to bridge the gap between technical teams and business stakeholders
• Background in management consulting or strategic product roles is a strong plus
• Experience working in SaaS, eCommerce, FinTech preferred

Flexera is proud to be an equal opportunity employer.  Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. 

Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.

We encourage candidates requiring accommodations to please let us know by emailing careers@flexera.com.