Senior Workforce Management Data Analyst

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.  

Job overview

Care Delivery’s Capacity & Analytics team is responsible for care team capacity modeling, care team scheduling, data analysis & reporting, and workforce optimization in service of efficient, effective, and exceptional delivery of safe care to Omada’s members. 

Using data from enrollment forecasts, workforce management systems, member and care team engagement, clinical outcomes and financial indicators, the team’s focus is to provide data-driven insights and recommendations to inform precise decision making within Care Delivery and in collaboration with cross-functional partners.

Omada is hiring a Senior Data Analyst to join Care Delivery’s Capacity & Analytics team. The key job responsibilities include, but are not limited to: 

• Build and continually improve a new capacity model that evaluates state by state by state clinical licensure, supply, demand, and various workforce management and performance metrics
• Own analysis in support of care delivery initiatives that drive further precision in our operations or care team capacity planning
• Define metrics and KPIs to measure the effectiveness and efficiency of care delivery initiatives and capacity planning efforts
• Design and maintain visually compelling and intuitive Tableau (or other BI tool) dashboards
• Define operational processes and support system enhancements that drive care team capacity & analytics reporting at scale
• Work closely with various care delivery & clinical stakeholders to enhance data visibility and understanding
• Collaborate across multiple teams including care delivery, clinical, analytics, data science, sales operations, and strategic finance

This position reports to Omada’s Director, Capacity & Analytics, and is remote.

About you

The ideal candidate should have the following Qualifications, Experience, and Education:

• Bachelor’s degree in engineering, computer science, technology or similar or equivalent blend of work and certification experience required.
• 7+ years of analytics experience
• Advanced level SQL skills
• Expert level excel modeling & data manipulation skills
• Development experience with Tableau (or similar data visualization tool)
• Strong organizational skills and attention to detail
• Reliable self-starter capable of working with a high degree of autonomy
• Passion for capacity planning, modeling, and workforce management continuous improvement

      Bonus points for: 

• Prior experiencing working in a clinical, operations, supply & demand planning, or healthcare business or data analyst role
• Prior experience with Workday Adaptive Planning software, or similar 
• Prior experience working with teams who provide care for Type 2 Diabetes, Hypertension, Behavioral Health, or Physical Therapy patients
• Prior experience in workforce planning with state by state licensure requirements, or similar
• Python/R experience

Your impact:

• Support care delivery by leveraging advanced data analytics, directly impacting the quality and efficiency of care provided to Omada’s members 
• Enhance decision-making processes by providing actionable insights from complex data sets, leading to optimized operations
• Contribute to the evolution of Omada’s care delivery optimization through meticulous data analysis and operational insights supporting our mission 

You will love this job if you:

• You are an analytical problem solver - innately curious about people and processes, have sound business judgment, and can synthesize and present analysis in a clear and compelling manner 
• You work well with diverse teams and love to bring your analytical lens to solve tough cross-functional operational problems 
• You enjoy working on a variety of challenges, including: digging into data, hands on analysis, data visualization, operational improvements, and cross functional collaborations

Benefits:

• Competitive salary with generous annual cash bonus
• Stock options
• Remote first work from home culture
• Flexible Time Off to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Lifestyle Spending Account (LSA)
• Mental Health Support Solutions
• ...and more!

It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!

• Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.
• Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
• Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
• Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.
• Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together.
• Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it.

About Omada Health: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada’s multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada’s approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms. For more information, visit: https://www.omadahealth.com/

Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information.

We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.

Below is a summary of salary ranges for this role in the following geographies:

California, New York State and Washington State Base Compensation Ranges: $142,600 - $178,300*, Colorado Base Compensation Ranges: $136,400 - $170,500*. Other states may vary.

This role is also eligible for participation in annual cash bonus and stock options. 

*The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations.

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