Product Data Analyst

Voxy, founded in 2010, is a trailblazing language training platform tailored to meet the specific language needs of international organizations. With a mission to enhance productivity, foster collaboration, and unleash human potential, Voxy has established itself as a global leader in the field of corporate language education. With a robust foundation and an ever-evolving vision, Voxy has supported corporate clients across 150 countries by delivering live language coaching led by certified instructors and an expansive library of role-specific courses that bridge critical soft and technical skill gaps.
Today, Voxy's impact spans the globe, with dedicated teams operating across multiple regions, including the United States, Brazil, Chile, Mexico, Thailand, Spain, Italy, and Ireland. Originally focused on providing English language instruction, Voxy has evolved to offer an array of languages, including Portuguese, Spanish, Italian, German, and French, catering to a diverse range of learners.
We believe that learning a language should be fun, rewarding, and a gateway to the best experiences life has to offer. If you agree, we’d love to talk.
You can see more details about our values here (https://voxy.com/about-us/).
We are seeking a technically proficient Data Analyst to join our Product Operations team. In this role, you will build data frameworks and systems to optimize product performance, improve user experience, and support strategic decision-making. You will work closely with Product, Engineering, Customer Success, and business teams to assess the impact of products and services, identify opportunities for growth and efficiency, and transform ROI storytelling for the organization. 

What you'll be doing:

• Collaborating with Product and Engineering teams to track feature adoption, identify pain points, and measure the success of new product launches.
• Partnering with Customer Success and Sales teams to analyze customer feedback and identify trends that impact user engagement and retention.
• Automating data extraction and transformation processes to improve efficiency and scalability.
• Managing and optimizing data pipelines between different sources, ensuring seamless data flow and integration across platforms.
• Working on backend data processes to improve data accessibility and usability for cross-functional teams.
• Ensuring data quality and governance by implementing best practices in data management.
• Analyzing and interpreting product usage data to provide actionable insights that drive decision-making.
• Developing and maintaining dashboards and reports to monitor product performance and key business metrics.
• Working with large datasets, ensuring data accuracy and consistency across multiple sources.
• Building data models and queries to support ad hoc and recurring analyses.

What are we looking for?

• Technical Skills: Proficiency in SQL and experience with data visualization tools (e.g., Tableau, Looker, Power BI).
• Programming: Experience with Python, R, or other scripting languages for data analysis is a plus.
• Data Management: Familiarity with cloud-based data warehouses (e.g., BigQuery, Snowflake, Redshift).
• Data Pipelines: Experience working with ETL processes and integrating data from multiple sources.
• Analytics & Problem-Solving: Strong analytical skills with the ability to translate complex data into actionable insights.
• Communication: Ability to present findings in a clear and concise manner to both technical and non-technical stakeholders.
• Experience: 2+ years in a data analytics or product analytics role, preferably in a SaaS or B2B technology company.
• Education: Bachelor’s degree in a relevant field (e.g., Data Science, Business Analytics, Computer Science, Statistics, or a related discipline).

What else would be nice to have?

• Experience with tools in our data stack: Tableau, Amazon Redshift, Pendo, Salesforce, Marketo.
• Experience working with API integrations and backend data processes.
• Background in EdTech or experience demonstrating efficacy of educational products.

In addition to a rewarding job that that will directly impact how millions of students learn English, working here, you’ll enjoy:

• Competitive salary and stock options
• Great benefits: medical insurance, cell phone & wifi reimbursement, home office & wellness budget, team events
• Remote friendly work policies
• Professional development budget
• Language classes with Voxy
• Work with an awesome international team of super bright, creative, talented, and passionate individuals based around the world

We believe in a workplace that is meant for everyone. Voxy is an equal opportunity employer.Voxy believes that a creative, engaged and diverse team can transform the market and positively impact people's lives through education. We are sure that the mission of building the most effective way to learn English is done with a plurality of ideas and points of view, which is why we work to promote Diversity, Equity and Inclusion initiatives in our company.In addition to training, benchmarking, and community partnerships, we also work in alignment with our internal DEIB Committee.As a reflection of our beliefs around inclusion in the workplace, our selection process has no restrictions; our goal is to assemble a diverse team that will help us be leaders in our market.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or marital, veteran, or disability status.