IT Services Manager

Company Description

Aspect (Autism Spectrum Australia) is one of Australia’s largest autism-specific service providers, with one of the biggest autism-specific school programs in the world. A not-for-profit organisation, we work in partnership with people of all ages on the autism spectrum, and their families to deliver evidence-informed solutions that are person-centred, family-focused and customer driven.

At Aspect we recognise a different brilliant®, where we seek to understand, engage and celebrate the strengths, interests and aspiration of people on the autism spectrum.

Job Description

What you will do: Deliver IT services and capabilities that provide tools for Aspect’s staff, students and participants to effectively provide or engage with our services. Some key accountabilities include:

• Lead and manage the Workplace Technology function, ensuring IT services run efficiently and meet business needs.
• Oversee the IT support team, providing guidance, structure, and mentorship to improve service delivery.
• Lead the team handling user provisioning and deprovisioning, ensuring smooth onboarding and offboarding.
• Oversee vendor relationships, ensuring IT contracts align with business needs.
• Establish a software management process, tracking and maintaining corporate applications.
• Manage the infrastructure and IT Support capabilities to ensure effective partnering with business units to deliver integrated solutions in support of the organisation's IT needs.
• Participate in and contribute to the long and medium-term decisions concerning the organisation's IT roadmap.
• Providing guidance and advice to Leaders and Managers on projects that are of strategic significance.
• Contribute to continuous operational improvement through knowledge of Aspect’s business, the external context, and contemporary practice in own area of expertise.

This is a full time, permanent role. The full-time equivalent annual salary ranges from $190K to $215K, inclusive of superannuation, and is dependent on qualifications and experience. Click here to view the full position profile. 

Qualifications

What you bring:

• Relevant tertiary qualifications or relevant equivalent work experience, or a combination of study and work experience
• Strong knowledge of machine learning, deep learning and statistical analysis.
• Proficiency in programming languages such as Python or SQL.
• Experience with cloud platforms.
• Ability to manipulate and analyse complex, high-volume, high dimensionality data and metadata from varying sources.
• Strong passion for empirical research and for answering hard questions with data.
• Working with Children Check clearance (NSW)
• National Police Clearance

Don't meet every single requirement? That's okay.

We know that not all candidates are likely to check every box, and we value diverse experiences and perspectives. If you’re excited about this role and believe you could be a great fit, we encourage you to apply — even if your background doesn’t align perfectly with every qualification, skill or experience listed. You might be just the person we’re looking for.

Additional Information

What we offer:

• Salary packaging options to increase your take-home pay
• Hybrid working arrangements, flexibility between the office and home/remote
• Modern workspace with end-of-trip facilities, on the doorstep of Chatswood train and metro station, dining and retail outlets
• Employee referral incentives
• Access to a wide range of discounts through Blue Light Card on everyday purchases
• Discounted membership to fitness facilities through Fitness Passport
• Employee Assistance Program (EAP).

To apply: Click on the "I'm Interested" button and attach your resume (not compulsory) and complete the candidate questionnaire; cover letter is optional. We do not accept CV's directly via email. Applications should be received by Friday, 13th June 2025.

Aspect reserves the right to interview and appoint at any stage during the recruitment process.

 Enquiries should be directed to: Brian Kelly, CIO at PCS.ServiceCentre@aspect.org.au. 

Aspect is committed to increasing the number of Autistic staff and providing an inclusive workplace where everyone can feel that they belong. We encourage candidates from all backgrounds including, but not limited to, Aboriginal and Torres Strait Islander Peoples, neurodivergent people, people with a disability, the LGBTQIA+ community and people from culturally and linguistically diverse backgrounds, to apply. We have a range of universal strategies to meet the needs of different people in our hiring processes, and are happy to individualise these.

Learn more about us: www.autismspectrum.org.au