Senior Manager, Data Analytics, Technology & Reporting

Requisition ID: 224307

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The role

As Senior Manager, Data Analytics, Technology & Reporting, the incumbent is responsible to design, develop and maintain the data strategy and insights roadmap to effectively capture, monitor and assess key performance metrics across assigned teams.

The Senior Manager will help advance the automation of existing reporting as well as build net new reporting, per the roadmap, through data gathering, analytics and reporting to drive meaningful insights from data collected and collaborate with stakeholders/partners to produce audience-specific reports.
 

Contribute to the overall success of Global Regulatory Operations and Internal Controls (GROIC) team, ensuring specific projects, goals, plans and initiatives are executed / delivered in support of the Team’s business strategies and objectives.  Ensure all activities conducted are in compliance with governing regulations, internal policies and procedures.
 

Participate in the design, development and maintenance of a best in class management information system for tracking and reporting performance within GROIC.  

Is this role right for you? In this role you will:

• Champion a customer-focused culture and leverages broader Bank relationships, systems and knowledge.

• Define, develop and maintain the data strategy, outlining key data requirements to enable robust analytics and reporting.

• Maintain the technology roadmap that addresses short and long-term plans for technology enablement.

• Establish reporting requirements and create audience-specific reports and dashboards.

• Highlight and communicate root cause analysis, trends and risks to help inform changes to business processes.

• Develop and foster relationships with internal business partners, including executive level, for the purposes of enhancing business effectiveness.

• Document, analyze and improve existing business processes; developing new, as required, with the aim of increasing process efficiency, improving productivity and reducing costs.

• Integrate automation and advanced technological solutions into operational processes and reporting.

• Perform ad-hoc, special, and/or focused reporting, as well as other duties and projects as assigned.

• Ability to interpret needs and deliverables with little direction, and in a constantly changing environment.

1.    MIS and Analytics   

• Design, develop, implement and maintain software solutions (code and databases) which form the management information system that tracks and reports operational metrics for the teams you support

• Design, develop, implement and maintain reports and dashboards to support decision-making

• Perform various analyses of the operational and risk metrics and make recommendations to senior management 

• Support development of tools to track progress of various initiatives.

2.    Maintenance of the Reporting System 

• Maintain and improve the process for collecting data for the teams you support

• Establish and maintain close working relationships with your partner teams at international locations to ensure information required for management and other reporting is supplied in a timely and accurate manner.

• Assist in the preparation of materials for periodic and ad hoc reporting (e.g. quarter-end reporting cycle, committee presentations, etc.).

3.    Process Improvement   

• Document, analyze and improve existing business processes, develop new processes as required with the aim of increasing process efficiency, improving productivity and reducing costs. 

• Integrate automation and advanced technological solutions into operational processes.

• Continually challenge the status quo through innovation.

4.    Program Management 

• Create strategic solutions for the Programs, including streamlining processes and planning initiatives.

• Identify program controls, KPIs and success factors aligned with strategic and tactical goals.

• Centralize expertise of data flow and business reporting for key programs.

• Support the development of all program documentation (e.g. Governance Frameworks, Project Plans, Issue and Action Logs, Status Reports, Post Implementation Reviews, etc.).

• Support the development of opportunity assessments and business cases.  

5.    Other Accountabilities 

• Contribute to achieving partner team goals and objectives by providing expert advice and counsel to hubs, countries and colleagues and by participating in one-off special assignments.   

• Contribute to the broader Bank strategy of delivering value-added services, expert advice, innovative solutions and efficient processing aligned with business partners' goals and the Bank's strategies by:  

  • Developing strategic relationships and partnerships within and outside the organization in order to manage change effectively and to maintain expertise and knowledge of industry.

  • Assessing current trends in the market. 

  • Improving & growing business line relationships to expand scope of existing services and enhance end customer experience. 

  • Sharing and integrating knowledge, experience and responsibility with the team members and internal business partners.

Do you have the skills that will enable you to succeed in this role?  We’d love to work with you if you have:

• Bachelor’s Degree or higher in Computer Science, Business Administration, or a quantitative discipline. 

• 5+ years’ experience with a financial institution is preferred.

• Advanced practical knowledge of SQL, proficiency in VBA, strong knowledge of data visualization software (Tableau, Power BI).  

• Strong working knowledge of trending, reporting, and delivering executive level dashboards.

• Strong project management skills, with ability to manage multiple engagements and projects concurrently.

• Ability to understand a business problem, devise an algorithm for its solution, design data architecture and write program code. 

• Experience in developing business requirements. 

• Expert knowledge of the MS Office suite of productivity applications.

• Thorough knowledge of the Bank’s systems.  

• Strong quantitative and qualitative analytical skills, excellent attention to detail and good business judgment.

• Strong written and oral skills. 

• Ability to work independently with minimal guidance.

• Ability to focus on multiple initiatives concurrently to efficiently balance time & resource conflicts.

• Ability to deal with highly sensitive/confidential issues ranging from policy to risk analysis to general support.

• Positive attitude and ability to effectively work with team members in achieving common objectives.

• Good interpersonal and communication skills for interacting with various levels of management, international offices and varying cultures and languages.

What’s in it for you?

• A rewarding career path with diverse opportunities for professional development.

• A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience.

• An organization committed to making a difference in our communities – for you and our customers.

• Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank is able to continue to operate to deliver key business services.

• Hybrid working environment allowing for work/life balance.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.