Claims Data Analyst

Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world. 

Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.  

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us. 

The Role

To provide analytics, tools, and insights that enable effective risk-based oversight, drive continuous improvement in claims performance, and support the delivery of Lloyd’s Claims Strategy and broader claims enhancement initiatives.

Principal Accountabilities

Act as a data expert to support the Claims Team by delivering accurate, high-quality data, including:

• Utilising claims management information and data to oversee syndicate claims performance.

• Identifying trends, themes, and key drivers for improving performance.

• Providing insights into portfolio performance and highlighting drivers of change

• Ensuring the accuracy of claims reporting to enable informed business decisions.

• Supporting and assisting with the delivery of claims transformation projects and thematic reviews

• Contributing to broader Lloyd’s initiatives to enhance claims insights and drive market-wide efficiencies.

• Promoting cross-functional collaboration to optimize the use of claims data across the Corporation.

• Assisting the team with data production, use, and maintenance, including creating user guides and addressing user queries.

• Staying informed on developments and innovations in data capabilities, updating key stakeholders as appropriate.

• Building strong working relationships with key stakeholders within the market and the Corporation

Skills

• Established mathematical ability and numeracy skills with the ability to manipulate and analyse large and complex data sets.

• Ability to understand business requirements and translate these into actionable insights.

• Ability to present data and analysis to various stakeholders, both verbally and in writing.

• Operate strategically as well as focus on attention to detail.

• Time management and the ability to manage workload with competing priorities.

• Curious mind, looking at smarter ways to work and insights to be gained.

• Responds positively to challenges

• Takes ownerships of issues and is accountable

Knowledge

• Knowledge of data management capabilities inc. methodologies, techniques, tools, best practices, and implementation.

• Knowledge of Microsoft Excel and knowledge of visualisation tools such as Qlik Sense and Power BI.

Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in.  One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website. 

We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility.  Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc).  These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.  

By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems. 

Should you require any additional support with your application, or any adjustments, please click the following link;

https://cleartalents.com/apply/lloyds-msa1645695881

Please note, clicking on this link does not register your application for the vacancy