Senior Market Research Analyst (Market & Competitive Intelligence)
Bratislava, Slovakia
ESET
Best IT security solutions for your home and business devices. Try ESET antivirus and internet security solutions for Windows, Android, Mac or Linux OS.Summary
Join ESET’s newly formed Analyst, Tester Relations & Market Research department at the intersection of technology, product, business, and marketing. This role offers a unique opportunity to gain firsthand access to the latest developments in cybersecurity from both internal and external sources. You will play a pivotal role in translating market and competitive intelligence into actionable insights that drive strategic decisions across the company.Job description
If you’re passionate about cybersecurity and looking to grow your career in market research, this is the place to be.
Key Responsibilities
As a Senior Market Research Analyst, you will:
Collect, validate, analyze, and present market, industry, and competitor intelligence to support strategic decision-making across ESET.
Provide actionable business intelligence to support Test and Analyst Relations activities.
Liaise with internal stakeholders to understand research needs and translate them into research designs, both qualitative and quantitative.
Design and implement research studies, from initial scoping and questionnaire design to final reporting.
Program surveys using internal survey tools and collaborate with external research providers to ensure high data quality.
Analyze research data using statistical software and interpret results to generate clear, actionable insights.
Deliver insights in digestible formats, such as PowerPoint presentations, dashboards, and written reports tailored for business leaders.
Translate analyst reports and independent test results into concise, usable insights for ESET’s Global Marketing, Sales Enablement and regional teams.
Collaborate on cross-functional initiatives with Technology, Product, Sales, and Marketing teams.
Contribute to the continuous improvement of internal research processes and knowledge sharing within the department.
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Qualifications & Experience
Education
University degree in economics, statistics, sociology, IT, or a related field (e.g., behavioral economics, market research, data science).
Required Skills
Minimum 7 years of professional experience in one of following roles: IT, business, consulting, analytics or similar area
Fluent English (C1 or higher) with excellent writing and summarization skills.
Strong command of PowerPoint, Excel, Word (Office 365) to build professional reports and visualizations.
Experience conducting qualitative interviews and focus groups in English.
Capable of independently handling complex RFIs (Requests for Information) and preparing/leading briefings and inquiry calls with analyst firms.
Strong cross-functional communication skills; ability to work across departments including Tech, Marketing, and Sales.
Experience designing and conducting quantitative and qualitative research, either independently or collaboratively.
Working knowledge of basic statistical tests (e.g., descriptive analysis, correlations, t-tests).
Familiarity with survey tools (e.g., SurveyMonkey, Qualtrics, Google Forms, LimeSurvey).
Critical thinking and creative problem-solving skills.
Preferred/Bonus Skills
Proficiency in BI/reporting tools (e.g., Qlik Sense, Power BI).
Experience using statistical software (e.g., SPSS, R, Python for data analysis).
Familiarity with JIRA or similar project management tools.
Background in brand tracking, market share analysis, or financial forecasting.
Previous experience working with external research agencies.
Knowledge or demonstrated interest in IT, cybersecurity, or technology sectors is highly advantageous.
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Why Join Us?
Be part of a strategic team that influences high-level decisions within a global cybersecurity leader.
Gain exposure to top analyst firms, cutting-edge technology, and emerging industry trends.
Enjoy opportunities to innovate, lead research initiatives, and grow within a dynamic department.
Collaborate with diverse, global teams across disciplines in a company committed to security, trust, and innovation.
Basic wage component (brutto): from 2 700 EUR
* Financial bonus based on performance paid twice a year up to 10% from the base salary paid during the evaluation period (normally 6 months).
* The final basic wage component can be increased accordingly to individual skills and experience of the selected candidate
#LI-MK1 #LI-Hybrid #senior
Benefits
Health & well-being
- BenefitPlus
- Healthcare (check-ups/annual programs)
- Multisport card
- Travel card "električenka"
- Supplementary pension saving
- Sick days
Family
- Marriage allowance
- Childbirth allowance
- Parental contribution
- ESET family events (Family day, St.Nicholas)
Office
- Refreshments in the office (fruits, coffee, soft drinks)
- Let´s get together breakfast
- Activity room, quiet room
- ESET events (Žranica, Christmas party..), teambuildings
Other
- Loyalty allowance
- Loyalty extra days off
- Loyalty cake
- Loyalty glass award
- Refer a friend
- Christmas presents
- Discounts from external providers
Primary location
BratislavaAdditional locations
Time type
Full time* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: Business Intelligence Consulting Data analysis Data quality Economics Excel Jira Market research Power BI Python Qlik R Research Security SPSS Statistics
Perks/benefits: Competitive pay Health care Salary bonus Team events
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