Data Engineer

Data Engineer  (Azure)

Birmingham, Solihull (Hybrid)

Full time

Competitive Salary + Aligned company benefits

About us

At Serco, we unite the right people, technology, and partners to solve some of the world's most pressing and complex challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors—driven by expertise in service design, programme management, engineering, and more.

About the role

As a Data Engineer, you’ll play a key role in delivering high-quality data solutions that power business intelligence and decision-making across Serco. Working alongside Senior and Lead Data Engineers, you’ll support the design and development of robust data pipelines (ETLs/ELTs), data warehouses, and data models, ensuring security and scalability throughout. You’ll also collaborate closely with BI Analysts and Developers to translate business needs into technical requirements and help identify the most effective data solutions.

Our primary platforms include Microsoft SQL Azure and Power BI, and you’ll also contribute to the ongoing support and development of our DevOps pipelines. This is a collaborative and hands-on role where you’ll be encouraged to share your expertise, support colleagues, and help shape the way Serco manages and leverages its data assets.

Key Accountabilities

• Design and develop semantic layers to support effective reporting by BI developers and power users.
• Collaborate with business leads, technical experts, and delivery partners to implement data solutions.
• Evaluate and recommend pragmatic, cost-effective approaches to meet reporting and analytics needs.
• Identify and implement performance optimisations using a continuous improvement mindset.
• Support analysis of report usage and performance to drive adoption and business value.
• Create and maintain clear documentation, including data models, dictionaries, glossaries, and quality attributes.
• Align engineering outputs with the overall Data Strategy and functional roadmaps.

Skills & Experience

• At least 3 years’ experience designing and building analytical data solutions that deliver measurable business value.
• Strong stakeholder management skills, with the ability to build trusted relationships, shape requirements, challenge assumptions, and deliver collaboratively.
• Proficient in Microsoft Azure data services (e.g. Data Factory, Synapse SQL Pools, Analysis Services); experience with Microsoft Fabric is a plus but not essential.
• Familiarity with industry best practices and standards, with the ability to justify alternative approaches when appropriate.
• Clear, adaptable communicator able to translate technical detail for business stakeholders and vice versa.
• Experience working with third-party and offshore delivery partners across design, development, and support.
• Strategic thinker with a continuous improvement mindset, able to contribute to evolving roadmaps and introduce innovative solutions.

Why Serco:

Serco’s purpose is to impact a better future - we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East.

In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement, and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

• 25 days annual leave plus bank holidays.
• Annual leave purchase scheme.
• Up to 6% contributory pension scheme
• Flexible working options.
• Free onsite parking.
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.
• A company passionate about diversity and inclusion.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.