Data Analytics Manager

Position Summary

Why join our team?

Since its founding in Suwon, Korea in 1969, Samsung Electronics has grown into a global information technology leader, managing more than 200 subsidiaries around the world. Samsung Europe is formed by 17 divisions (subsidiaries) that represent circa $32bn in sales. It has recently become the leading Consumer Electronics brand in the region in terms of recognition and most preferred by consumers.

The Data Analytics Manager role is a new position intended for a proactive hands-on candidate. You will work closely with Product Managers, tech ops and multi-functional teams to manage, launch, and expand our services on TVs, mobiles and tablets. The role demands a mix of technical skills, business analysis and new product development management.

Role and Responsibilities

Your key responsibilities

• Use multiple data sources to analyse, track, interpret and make clear and concise recommendations to the business on growth and revenue-building strategies

• Maintain and improve upon regular Key Performance Indicators reporting to key partners using a range of BI and presentation tools, including teams across commercial, marketing, editorial and HQ

• Manage a range of analytics requests and be proactive in finding relevant insights to present to key partners

• Identify and prototype new data processing projects to gain new insights into viewer behaviour: there is a constant need to refine our understanding of product usage

• Setting up new processes and systems to make working with data more efficient

• Researching new ways to make use of data to drive a change in Key Performance Indicators

• The ability to collect, organise and interpret information to produce reports and communicating trends to non-specialists to help make decisions

• Develop our capacity to forecast performance and behaviour using AI and ML methods

• Develop and manage positive working relationships with colleagues, content partners and other teams within Samsung and be able to give and take constructive feedback when needed

What we need for this role

To be successful, you will possess the following skills and attributes:

• Previous experience working in a data and insights management role for consumer media or customer facing industry

• Demonstrable experience deriving insights and value from data to improve important metric performance

• Strong knowledge of SQL and working knowledge of ETL methods

• Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy

• Advanced spreadsheet skills and good working knowledge of visualisation tools such as, PowerBi, Domo, Quicksight or Tableau

• Working knowledge (or an understanding of concepts) of GCP/AWS

• A passion for learning the newest technologies and standards

• Experience taking ideas from concept to finished product whilst retaining creativity and singularity of purpose

• Effective planning and organisational skills. The ability to manage several initiatives at once and prioritising tasks effectively, and reacting to late requests and fast-changing events

• The ability to operate with autonomy and multi-functionally in a collaborative way

• Performance driven mentality - strong motivation to lead professionally and thrive in a fast-paced and demanding environment

• Ability to create and maintain comprehensive solution documentation

What does success look like?

An innovator, with fresh ideas and hands-on approach are key. We want someone who is a positive and proactive team player, who would rather figure out a smarter way of doing something than keep doing it the same way. We are a diverse team with a start-up mentality, knowing that we have the resources and potential of one of the most exciting tech companies that exists today.

The interview process

• Interview with hiring manager

• Interview with extended management team (there could be a task/presentation required for this meeting)

Skills and Qualifications

Benefits of working at Samsung include

• Hybrid working – 3 days in the office and 2 days at home per week

• Bonus scheme linked to individual, team and company performance

• Car allowance

• Pension contribution

• Three volunteering days each year

• Holiday - 25 days plus bank holidays and an additional day off for your birthday

• Access to discounts on a wide range of Samsung products

• Access to a discount shopping portal

• Partner Colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency

• Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need

A note on equal opportunities

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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