Master Data Management, Global Process Owner

Fresenius Medical Care offers products and services along the entire dialysis value chain from a single source. As of December 31, 2024, we cared for more than 299,000 patients in our global network of roughly 3,700 dialysis clinics. At the same time, we operated around 40 production sites on all continents, to provide dialysis products such as dialysis machines, dialyzers and related disposables.

Fresenius Medical Care aims to further consolidate its expertise and to use this competence as a basis for sustainable profitable growth. We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts.

Fresenius Medical Care’s corporate headquarters is in Bad Homburg v. d. Höhe, Germany.

PURPOSE AND SCOPE:

The Master Data Management, Global Process Owner (GPO) plays a critical leadership role in defining and governing enterprise-wide master data standards, policies, and processes. This role is central to the successful implementation of SAP S/4HANA, ensuring that foundational data across domains (e.g., customer, vendor, material, finance) is accurate, consistent, and aligned with business needs. The GPO will lead the design and execution of a global MDM governance framework, working closely with business, IT, and transformation teams to enable data-driven decision-making and operational excellence.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Establish and lead a global Master Data Governance framework to support the S/4HANA transformation program.

• Define and enforce enterprise-wide standards, policies, and procedures for master data domains (e.g., customer, vendor, material, finance).

• Collaborate with business and IT stakeholders to align MDM strategy with the S/4HANA data model and architecture.

• Drive the design and implementation of end-to-end MDM processes, including data creation, maintenance, validation, and deactivation.

• Ensure data quality, consistency, and compliance across systems and regions through robust controls and KPIs.

• Partner with ITS and technology teams to embed MDM requirements into system design and deployment.

• Lead cross-functional working groups and data governance councils to ensure stakeholder alignment and accountability.

• Oversee the development and deployment of MDM tools and platforms (e.g., SAP MDG).

• Provide leadership and direction to global data stewards and MDM teams.

• Act as the primary point of contact for all MDM-related topics in the S/4HANA program.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

Preferably located in a GBS Hub (Poland, Manilla, Bangalore)

This position requires up to 30% travel.

SUPERVISION:

Master Data Management, Global Process Owner (GPO)– S/4HANA Transformation report into Head of GBS Process Management

EDUCATION AND REQUIRED CREDENTIALS:

• Bachelor’s degree in Information Systems, Business, or related field; Master’s degree preferred.

• Strong knowledge of SAP MDG and other MDM tools.

• Proven ability to link complex solutions to business strategies and technology solutions

• Demonstrated organizational and emotional intelligence

• Excellent leadership, communication, and stakeholder engagement skills.

• Strong analytical and problem-solving capabilities.

• Self-directed

EXPERIENCE AND SKILLS:        

• 15+ years of experience in data management, enterprise systems, or business transformation.

• 5-10+ years of experience in coordinating virtual teams and working in matrix organizations

• Prior Shared Services/GBS experience, working in a global, complex and matrix organization as well as working with outsourced providers or management consulting firms is a must.Broad knowledge of business processes, business metrics, business systems, and interrelationships between organizations

• Strategic thinking and problem solving

• Operating knowledge of SAP and other ERP systems and relevant applications

• Ability to work in a fast paced, collaborative environment.

• Strong intellectual curiosity and ability to continuously reflect and learn from all levels of the organization.

• Excellent spoken and written communication as well as receptive listening skills, with the ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences

• Continuously expands technical knowledge in own and related disciplines and functional areas. Keeps abreast of new techniques and procedures and applies them, when applicable, to problem solutions