ICM In - Business Quality Assurance - Data Analytics - Hybrid - VP

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments, or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We’re currently looking for a high caliber professional to join our team as Vice President , ICM In - Business Quality Assurance - Data Analytics - Hybrid (Internal Job Title: Vice President , ICM In - Business Quality Assurance - Data Analytics - Hybrid  - C13) based in Mumbai, India.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

We empower our employees to manage their financial well-being and help them plan for the future

In this role, you’re expected to:

Institutional Credit Management’s (“ICM”) objective is to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise.  ICM In-Business Quality Assurance is an integral part of the ICM organization. 

The ICM In-Business Quality Assurance function (QA) verifies that established standards and processes are followed and consistently applied. ICM Management uses the results of the quality assurance reviews to assess the quality of the group's policies, procedures, programs, and practices as relates to the management of wholesale credit risk. The results help management identify operational weaknesses, risks associated with the function, training needs, and process deficiencies.

This role reports to the ICM Head of In-Business Quality Assurance Head of Data Analytics.

Key responsibilities include:

• Support the In-Business Quality Assurance Head of Data Analytics to set the global strategy for and lead the implementation and ongoing delivery of a robust Data analytics and testing program for the Quality Assurance function as it relates to Wholesale Credit Risk (WCR) data governance
• Provide effective challenge on the design and operation of the data and credit processes within ICM and report any identified gaps and concerns on those through quarterly reports published to ICG senior management. Ability to query and clean complex datasets from multiple sources, to funnel into advanced statistical analysis
• Hands-on experience in designing, planning, prototyping, productionizing, deploying, maintaining, and documenting reliable and scalable data science solution.
• Deep and hands-on in deriving concrete insight from data and qualifying business impact.
• Develop processes and tools to monitor and analyse model performance and data accuracy
• Collaborate within IBQA teams and with QA Directors and provide them with analytics insights
• Provide oversight and guidance over the assessment of complex data related issues, structure potential solutions and drive effective resolution with stakeholders.

• Support WCR IBQA team to abreast of relevant changes to rules/regulations and other industry news including regulatory findings.
• Support WCR IBQA Voice of the Employee (VOE) as well as diversity and inclusion initiatives
• Travel (less than 10%)

As a successful candidate, you’d ideally have the following skills and exposure:

Analytics and Business: 

• Demonstrable experience of at least 10 years of data analytics, in innovation, modelling and analytics, internal audit, or similar functions at an investment or large commercial bank
• Good grasp of Wholesale Credit Risk and Counterparty Credit Risk Processes and organizational awareness, to evaluate findings identified through the Quality Assurance process, determine materiality, and partnering with business to drive sustainable remediation.
• Excellent communication skills with the ability to effectively collaborate with stakeholders at all levels to elicit requirements and priorities.

Leadership: 

• Assists colleagues in identifying stretch opportunities to elevate individual and team performance and recognizes individuals based on performance.
• Continuous learning and improvement mindset.
• Coach, mentor, and lead team members to develop team strengths.
• Proven culture carrier 

Competencies: 

• Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively. 
• A logical and methodical mindset, strong analytical and problem-solving skills, with the ability to think critically, working with others to propose creative solutions.
• Leading the delivery of the areas of complex or judgemental QA work, including identifying issues, analysing multiple data points to draw informed conclusions and clearly articulate these conclusions in written and verbal form to senior stakeholders.
• Good interpersonal communication skills which will be required for both internal and external business partners.
• Attention to detail and a commitment to delivering high-quality work.
• A drive to learn and master new technologies and techniques.
• Experience in analysing datasets and distilling them into actionable information as well as building out end-to-end analytical process flows.
• Understanding of process redesign / re-engineering and execution
• Experience in preparing presentations for seniors.

Technical: 

• Coding knowledge and experience with at least two programming languages (C++, Python, C#, Java, R, etc.).
• Experience with deep learning framework PyTorch strongly preferred but not mandatory.
• Experience working and manipulating large set of data.

Qualifications: 

• Bachelor’s or Master’s degree in Maths Computer Science, Statistics, Informatics, Information Systems, or another quantitative field.
• Data Analysis: SQL; Python; SAS; R, Alteryx, Splunk;
• Visualization: Tableau; Qlikview; MS Power BI.
• Programming language: Python, Java, C++,

Experience with big data tools: Hadoop, Spark, Kafka, etc

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

Decision Management

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Job Family:

Specialized Analytics (Data Science/Computational Statistics)

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Time Type:

Full time

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