SSD Product Quality & Reliability Engineer

Company Description

Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape.

Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.

Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Product Quality Oversight and Failure Analysis:
   • Lead Outgoing Quality Assurance (OQA) and Ongoing Reliability Test (ORT) monitoring, proactively identifying quality trends and resolving anomalies to ensure high product reliability.
   • Conduct in-depth failure analysis, root cause investigation, and corrective action implementation to improve overall product quality.
2. Test Flow and Program Optimization:
   • Define, enhance, and maintain SSD product quality test flows, ensuring they align with industry best practices and company standards.
   • Develop and optimize automated quality test programs to improve efficiency and reliability in testing procedures.
3. Performance and Reliability Reporting:
   • Oversee the creation and maintenance of product performance and reliability reports, providing key stakeholders with insights for continuous improvement.
   • Collaborate with cross-functional teams to present quality findings and drive data-driven decision-making.
4. Advanced Data Analysis and Automation:
   • Perform complex data analysis to identify product quality trends, using statistical methods and machine learning models where applicable.
   • Develop and maintain automation scripts to streamline data processing, testing, and reporting workflows.
5. Technical Leadership in SSD Reliability:
   • Provide technical guidance on SSD failure mechanisms, endurance, and reliability testing methodologies.
   • Collaborate with R&D, firmware, and manufacturing teams to drive quality improvements and reliability enhancements.
6. Cross-Functional Communication and Issue Resolution:
   • Lead technical discussions with internal and external stakeholders, ensuring efficient resolution of quality and reliability issues.
   • Act as a liaison between engineering, manufacturing, and customer support teams to ensure alignment on product quality expectations.

Qualifications

Required:

1. Educational Background:
   • Bachelor's or Master's degree in Computer Science, Electronics, Telecommunications, or a related field with 1-2 years working experience.
2. Technical Expertise:
   • Strong foundation in PC Architecture/ PCIE Bus or SSD architecture/NAND Flash technology, and reliability principles.
   • Proficiency in at least one programming language (C++, Python, SQL, etc.) for data analysis and test automation.
   • Solid understanding of SSD reliability testing, failure analysis techniques, and industry standards.
3. Data-Driven Problem Solving:
   • Extensive experience in statistical analysis, data mining, and automation for quality assessment.
   • Ability to interpret large datasets and drive actionable insights to enhance product reliability.
4. SSD and NAND Flash Knowledge:
   • In-depth understanding of NAND Flash wear-out mechanisms, error management, and endurance testing.
   • Familiarity with SSD controller architectures and firmware debugging for failure root cause analysis.
5. Leadership and Collaboration:
   • Proven ability to mentor junior engineers and drive technical projects to completion.
   • Strong communication skills, with experience in cross-functional collaboration across engineering, quality, and manufacturing teams.
6. English Proficiency:
   • Strong reading, writing, and verbal communication skills in English for technical documentation and global team coordination.

Preferred:

1. Hands-on experience with automation testing tools and scripting for reliability testing.
2. Proficiency in data analysis, SQL database management, and visualization tools.
3. Prior experience in SSD product qualification, hardware failure analysis, or reliability assessment.
4. Familiarity with JEDEC SSD reliability standards and industry compliance testing.

Skills:

1. Strong foundation in PC Architecture/ PCIE Bus or SSD architecture/NAND Flash technology, and reliability principles.
2. Proficiency in at least one programming language (C++, Python, SQL, etc.) for data analysis and test automation.
3. Solid understanding of SSD reliability testing, failure analysis techniques, and industry standards.

Additional Information

Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@sandisk.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

NOTICE TO CANDIDATES: Sandisk has received reports of scams where a payment is requested on Sandisk’s behalf as a condition for receiving an offer of employment. Please be aware that Sandisk and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Sandisk Ethics Helpline or email compliance@sandisk.com.