Manager, Legal Operations

Location: Office-Based Exton / Hybrid / Home-Based - Pennsylvania

Position Summary:

We are looking for an enthusiastic and qualified Legal Operations Manager to join our Law and Corporate Advancement (LCA) group within Bentley to drive operational excellence and innovation. Our LCA group comprises of over 115 professionals, encompassing both direct and indirect reporting relationships across global operations. 

You will play a pivotal role in our organization, overseeing a range of functions designed to enhance the efficiency and effectiveness of our Legal, Compliance and Government Relations departments. This high-profile position reports directly to our Chief Legal Officer, ensuring that you are well-positioned to influence strategic decisions and drive meaningful change.

Your Day-to-Day:

You will be a strategic partner in the effective management and continuous improvement of LCA services to the enterprise, including:

• Leading efforts to identify and implement new technology solutions while optimizing and managing existing solutions to transform LCA operations, automate processes, and streamline workflows with a focus on efficiency, accuracy, and scalability.
• A liaison and strategic advisor between LCA and the Information Technology departments on core business transformation initiatives and technology solutions.
• Support the development, monitoring and execution of LCA’s annual objectives and long-term strategic planning in a manner that aligns with the enterprise’s strategic priorities.
• Act as systems administrator for department-level recordkeeping, legal matter management, knowledge management tools, and related solutions.
• Utilize data analytics to drive informed decision-making and translate metrics into a meaningful story that can be effectively communicated with executive level leadership.
• Optimize and manage department reporting systems and processes with a focus on data analysis and trend identification for LCA organization.
• Participate in LCA meetings, including preparation of agendas and decision support materials to promote efficiency and maintain leadership transparency.
• Adapt to changing priorities and business needs, being proactive in identifying areas for improvement and implementing action plans.
• Participate in legal operations associations and organizations to build relationships and a robust understanding of benchmarking and new strategies / models for the delivery of legal services, including public and government affairs facets.
• Manage and support department-level administrative initiatives / processes, including personnel transitions, training and ensuring collaboration among LCA personnel.
• Develop, enhance, and maintain LCA business continuity plans and strategies.
• Take a lead role in facilitating and preparing content for department-level events.
• Regular travel required to our headquarters in Exton, PA.
• Requires sitting or standing at will while performing work on a computer (or any other physical requirements).

What You Bring to the Team:

• Extensive Experience: A minimum of 10 years of experience working in a corporate, consulting, or law firm environment, including at least 5 years of relevant experience required.
• Educational Background: A four-year undergraduate degree from an accredited institution is preferred, preferably in finance, accounting, economics, management, or a legal field of study.
• Strategic Thinking: Ability to develop and maintain a strategic vision while focusing on day-to-day legal operations and driving results.
• Project Management: Recognized ability to effectively manage multiple, simultaneous projects, clients, and responsibilities in a highly visible role with considerable autonomy.
• Technology Solutions Expertise: Strong experience in identifying, procuring, developing, implementing, and using legal department and corporate technology solutions (e.g., matter management, automation tools, contract lifecycle management, third-party risk tools, etc.).
• Leadership and Collaboration: Proven track record in developing, communicating, collaborating, leading change, and effectively pursuing enterprise-level policies, programs, applications, and procedures.
• Stakeholder Management: Leadership experience in overseeing project or initiative stakeholders to ensure effective execution and maximum efficiency.
• AI and LLM Knowledge: Demonstrated understanding of the applications of Artificial Intelligence (AI) and Large Language Models (LLMs) within a legal operations context, such as contract lifecycle management, document review, legal research, and knowledge management. Experience in evaluating, selecting, and implementing AI/LLM-based tools is highly desirable.

Personal Attributes: 

• Self-starter and personally driven to prioritize workflow, seek continuous improvement, and deliver excellent results.
• Consistently exhibits high ethical standards and a strong work ethic.
• Creative at recognizing and solving problems or friction areas, particularly with respect to core administrative functions, systems, and activities.
• Excellent writing and communication skills across a wide variety of stakeholders.
• Confidence to train and counsel others in systems and processes within span of responsibility.
• Organized and attentive to details. Strong ability to research, analyze, synthesize, and effectively communicate complex information with all levels within the enterprise including executives.
• Able to effectively lead, supervise, and otherwise work as productive member of cross- functional or multiple stakeholder team.
• Committed to building relationships, mentoring, and leveraging the diverse talents of LCA team members and other stakeholders across the organization

What We Offer:

• Step into a collaborative work environment where ideas flourish, and teamwork propels us forward towards shared success; see our colleague video for a taste of our culture and watch this short documentary about how we got our start.
• An attractive salary and benefits package.
• Bentley Impact Day: take a day off from work to volunteer with an organization of your choice.
• Celebrate milestone achievements and moments that matter through our colleague recognition award programs and our Bentley Achievers platform.  
• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
• Be part of a company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.

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About Bentley Systems

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent’s software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems’ 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries.
www.bentley.com

Equal Opportunity Employer:

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic.  This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.

Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination

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Request an Accommodation:

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system.   You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com