Principal Lead - Data and Analytics Solutions and Capability

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10000 team members and a national footprint of more than 168 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

Reporting to the Head of Insights, Data & Analytics, this is a key senior leadership role responsible for leading and developing a multi-disciplinary management team across our four key Hub streams: Enablement, Data Products, Data Platforms, and Analytics Solutions. 

You’ll play a hands-on role in shaping and delivering our data and analytics optimisation roadmap, building team capability, and ensuring our data practices align with strategic business goals. This is a fantastic opportunity for a people-first leader who thrives in cross-functional environments and is passionate about delivering impact through data. 

What you’ll be doing 

•    Lead the Hub management team and ensure strong delivery across all streams to support Officeworks’ strategic initiatives 
•    Champion agile ways of working, aligning resource capacity and capability to priority outcomes 
•    Guide the roadmap for data and analytics optimisation and solution delivery 
•    Support best practices in data governance, development, platform operations, and product lifecycle management 
•    Drive commercial value and innovation through the use of human-centred design principles and collaboration 
•    Foster a collaborative culture that supports team growth, engagement, and clear career development paths 
•    Partner with internal business units and external strategic partners to deliver high-impact solutions 
•    Ensure safety, wellbeing, and alignment with Officeworks values in everything you do 

This is a hybrid role based out of our Chadstone Support Office 3 days a week.  

About you

You’re an experienced leader in the data and analytics space with a strong understanding of how to drive business outcomes through technology, insights and people. You’re commercially savvy, love mentoring others, and are comfortable working with stakeholders at all levels. 

You’ll bring: 

•    10+ years’ experience in data and analytics, with 2-5+ years in a senior leadership role 
•    A degree in a quantitative field such as business, statistics, science, or engineering 
•    Strong people leadership skills with a passion for coaching and capability building 
•    Proven experience managing complex analytics projects and data product lifecycles 
•    Exceptional stakeholder management and communication skills 
•    Knowledge of tools such as PowerBI, Jira, Confluence, Snowflake, AWS, dbt 
•    Experience in retail, agile ways of working, and human-centred design is highly regarded 

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

• An inclusive, diverse, and supportive environment.
• Flexible working arrangements to best support your individual needs.
• A key focus on wellbeing and safety.
• Generous discounts at Officeworks, Geeks 2 U, Bunnings, Kmart and Target.
• Ongoing training and development opportunities to progress your career.
• Industry leading Growing Families policy.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.