Data Engineering Manager

Be part of our tomorrow! We are hiring a Data Engineering Manager at TEG, owner of Ticketek, SXSW Sydney, Laneway Festival and 30+ other brands across 40 countries!

Every day, TEG connects fans to unforgettable experiences and businesses to their audiences. We proudly partner with some of the world’s most iconic venues and lead in sports and entertainment event promotion globally. Join live entertainment’s most innovative, dynamic, and passionate global business.

We embody accountability, moving with purpose to solve challenges with passion and openness. Innovation and collaboration drive us to exceed expectations, guided by a whole-of-company mindset.

An Exciting Opportunity Awaits!

We’re looking for a Data Engineering Manager to lead a diverse engineering team including Data Engineers, Fullstack Developers, and Report Builders, with a strong focus on the data domain. This role combines line management and functional leadership, with responsibility for uplifting engineering practices across security, reliability, code quality, innovation, and team development. You’ll also work closely with peers across the Technology team to help streamline delivery and support a high-performing, collaborative environment.

About the Role

Key Responsibilities:

Leadership

• Lead, mentor, and manage a cross-functional engineering team (Data Engineers, Fullstack Developers, Report Builders, etc.)
• Ensure adherence across the team to data privacy, security, reliability, and overall quality standards.
• Provide outcome-based domain and thought leadership in the data space, across various functional teams and business units, including Application Engineering, Data Engineering, Data Science, Analytics, Digital Marketing, and others.
• Continuously uplift the engineering function of the Technology department across security, reliability, cultural, coding, delivery, and innovation pillars.
• Continuously uplift the Software Development Lifecycle processes and tools.
• Work closely with the Head of Engineering on recruitment and succession plans.
• Ensure good skill coverage of both hard, soft and domain skills across the engineering team.
• Provide escalation support when delivery projects or scrums encounter significant problems.

Technical

• Adhere to data privacy, security, reliability, and overall quality standards.
• Apply solution design skills and input into architecture.
• Be hands on with code as and when required.
• Research and make recommendations for implementation of the latest technologies where feasible.
• Manage the ongoing modernization program of technical assets in the data domain, such as language/runtime support, infrastructure versions, patch compatibility, etc.

Business

• Liaise with key business stakeholders.
• Continuously work to gaining an understanding of the outcome the solutions drive, working closely as needed with business end-users.
• Assist the wider business in key events throughout the year in a technical capacity, such as major hotshows and ingress support.

Requirements

About You

Essential experience & skills:

• Tertiary qualifications in Information Technology.

• Excellent understanding of the software development lifecycle, its processes, and various tooling across each of its stages.
• A minimum of 10 years software engineering experience, ideally in the data domain, delivering across multiple technologies and platforms in a commercial environment, with a strong background/knowledge in Python and AWS Cloud.
• Experience in AI/ML technologies.
• Broad knowledge of solutions architecture, technical architecture designs, standards, and advanced corporate information system concepts.
• An ability to be able to apply both best practices and innovation, in equal measure, to deliver across a complex operating environment.
• Strong agile skills.
• Experience with various data technologies, vendors, tools, and architectural patterns.
• Ability to present your ideas and proposals to senior management, peers and reports.
• Excellent interpersonal communication skills.
• Strong leadership skills and tools with a proven track record of managing, mentoring, and leading a team of engineers.

Benefits

Here’s a taste of what TEG offers:

• Complimentary tickets to selected events
• Birthday Leave
• Volunteering Leave
• Access to wellbeing discounts
• Flu Vaccinations
• Company Paid Parental Leave
• Free Advice and Support (EAP)

What you can expect?

• Global Reward and Recognition Program
• Supportive and exciting Learning and Development Opportunities
• Career Pathways
• A commitment to Diversity, Equity, and Inclusion
• Great team members!

About TEG

TEG is a global leader in Live Entertainment, Ticketing and Technology. Every day TEG connects fans to experiences and customers with brands. We are proud partners of some of the world’s largest and most iconic venues as well as leading event promoters globally. TEG operates worldwide out of seven country offices and includes Ticketek, Ticketek Marketplace, Ticketek UK, Ticketek New Zealand, Ticketek Malaysia, Ticketek Philippines, Softix, TEG Live, TEG Dainty, TEG Sport, TEG Van Egmond, Laneway Festival, Handsome Tours, SXSW Sydney, TEG Theatrical, MJR Presents, TEG Lifelike Touring, TEG TES Live, Brickman, Rugby Live, TEG Europe, TEG USA, Qudos Bank Arena, FAN+, VIP NOW and Ovation.

For more information about TEG please go to http://www.teg.com.au/

TEG is an equal opportunity employer committed to embrace diversity, respect, and care for our people and communities.

If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview.

*Only direct applications will be considered. No recruiters please*