Healthcare Intelligence Analyst

General information

Name Healthcare Intelligence Analyst Ref # 49606 Date Tuesday, May 20, 2025 Full / Part Time Full Time

Description & Requirements

Be at the heart of our brave new digital world! 

We thrive on cross-functional team collaboration, we embrace experimenting, and we work with progressive methods and tools. This includes leveraging agile ways of working and keeping human-centered design thinking the focus of everything we do.   

This means you’ll be at the heart of finding better ways to help people live longer, healthier, happier lives and making a better world. Working in such a customer-focused and rewarding area brings a huge variety of opportunities for professional and personal growth. 

Our global mission is to help our customers live healthier and happier lives. Just imagine the impact you could make! 

 

We have a great opportunity for an experienced Healthcare Intelligence Analyst to join our Healthcare Management Analytics team. You can be based in Melbourne, Sydney or Brisbane. If you have strong analytics experience within healthcare industry, we want to hear from you!

What’s your role?

Healthcare Management (HCM) has embarked on a program to evolve its Healthcare Insights Capability to support HCM commercial and operational teams more effectively and identify opportunities to connect in with the Enterprise, allowing the HI business to respond quickly to emerging trends in healthcare and develop tools and enablers to support clinical, commercial, and member-targeted strategies. Our strategy involves optimising the business of today, while reimagining our data and analytics capabilities to support the future of health and wellbeing and growing the business of tomorrow.

 

Reporting to the Healthcare Intelligence Manager Funding, the Healthcare Insights Analyst will play a key role in analysing healthcare data to generate actionable insights that drive strategic decision-making across HCM teams i.e., Hospital and Medical Partnerships, Ancillary and Claims Integrity as well as Connected Care and other Enterprise teams. The Healthcare Insights Analyst will also provide regular updates on Bupa claims experience trends i.e., changes in costs, utilisation and case mix and underlying drivers with call to action as well as clinical insights on Bupa member claims patterns and trends. The ideal candidate will leverage data analysis, statistical methods, and industry knowledge to provide valuable insights into healthcare trends, cost drivers, and patient outcomes.

 

 

What will I be doing?

• Data Analysis: Analyse large datasets to identify trends, patterns, and anomalies related to healthcare costs, case-mix, utilisation, and outcomes.
• Insights and Recommendations: Develop dashboards, reports, tools, enablers and visualisations that present complex data in a clear and actionable manner and translate data findings into actionable insights and strategic recommendations for stakeholders.
• Healthcare Trends and Benchmarking: Stay current with industry trends, regulatory changes, and emerging technologies in healthcare analytics. Developing benchmarking tools to measure performance of hospitals and providers with adjustment for case-mix and underlying demand side variation.
• Predictive/Advanced Modelling: Develop and apply predictive models to forecast healthcare trends, patient behaviours, and financial outcomes. Assess the impact of various interventions and programs on healthcare costs and quality. Develop risk adjustment models to make more fair comparisons between providers. Assess the impact of various interventions and programs on healthcare costs and quality.
• Data Quality and Governance: Ensure data accuracy, consistency, and completeness through regular audits and validation processes. Adhere to data governance policies and standards to protect sensitive information.

 

What will I bring?

• Tertiary qualifications in Data Analytics, Data Science, Statistics, or a related field (Master’s degree preferred)
• Minimum of 3-5 years of experience in healthcare analytics or a similar role, preferably within a health insurance company.
• Significant knowledge of healthcare data, clinical coding, case-mix principles, risk adjustment and the ability to build financial and benchmarking models.
• Proficiency in data analysis tools and software (e.g., SQL, SAS, Tableau, Excel, R and Python)
• Proficiency in business intelligence tools (e.g., Power BI, Tableau, MicroStrategy etc.)
• Understanding of the Australian healthcare system and its ongoing reform.
• Experience with private healthcare sector and regulatory requirements.
• Proven capacity to communicate complex data insights clearly to technical and non-technical audiences – including gathering requirements and presenting results
• Strong understanding of healthcare data sources, coding systems (e.g., ICD-10, CPT), and insurance operations.
• Excellent analytical, problem-solving, and critical-thinking skills

 

What’s in it for you 

We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people’s health, wellbeing and futures. Through the Viva Healthier and Happier program, we’re providing health benefits for everyone who works at Bupa, no matter their role. We want to support our people to be the healthiest and happiest versions of themselves.

Location Melbourne Office (33X) Recruiter Aakriti Sharma