AI Governance Program Specialist, AI Governance Management Section, Information Security & Privacy Governance Department (ISPD)

Job Description:

Department Overview

The Information Security & Privacy Governance Department is responsible group-wide information Security,Privacy,Data and AI Governance under CISO leadership.

We are responsible for formulating regulations, supporting development and business departments, managing risk, monitoring, and providing employee training related to Rakuten Group's information security, privacy, data, and AI governance.

The AI Governance Management Section builds and operates a governance system to ensure the appropriate use of AI technology throughout the Rakuten Group and minimize risks. To address ethical and legal issues of AI Usage associated with AI technology's rapid evolution, we seek individuals who can collaborate with various departments to manage AI risk management programs.

Position:

Position Details

As AI technology becomes more prevalent, there is a growing need to manage AI-related risks and ensure transparency and reliability appropriately. Rakuten Group is developing a risk assessment program for AI utilization and projects. The AI Governance Program Specialist will operate the risk management program in response to requests from business and development departments. In addition, the specialist will be responsible for formulating and executing program improvement plans, creating statistical information to support executive reporting by the department head

Responsibilities:

1. Initial response to AI risk assessment applications

- Receive and initially respond to AI risk assessment applications from each department

- Verify application details and point out deficiencies as needed, and coordinate with the applicant

2. Progress management of assessment projects

- Track the progress of assessment projects and manage lead times in coordination with relevant departments

- Prioritize projects and manage schedules

3. Compilation of statistical information and report creation for assessment projects

- Collect and analyze statistical data from assessment projects and create regular reports

- Visualize the overall status of AI risk assessments

4. Project support related to AI governance

- Lead or support new projects and improvement activities related to AI governance

5. Proposal and execution of process improvements

- Formulate and implement improvement plans to streamline the AI risk assessment process

Mandatory Qualifications:

- Basic PC skills in business (Excel, Word, PowerPoint, etc.)

- Communication skills to effectively collaborate with diverse teams and stakeholders

- Experience in data and progress management

- Basic knowledge of information security and privacy protection

Desired Qualifications:

- Planning and implementing generative AI and AI services

- Information security and data governance operations

- Knowledge of ISMS ISO/IEC27001 certification activities

- Experience in improving and streamlining business processes

Additional information on Language Qualification

English Language Requirements: Business Level (TOEIC 800 or higher)

Japanese Language Requirements: Native