Staff Data Analyst (Growth Marketing)

Company Introduction:

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. 

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.   

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. 

Role Overview:
As a marketing data analyst, you will be responsible for analyzing our tens of millions of data points and providing actionable insights for marketing managers and leadership. This insight will help us to create WOW experience for our customers. Marketing analytics creates meaningful insights, seeks answers to complex business questions, and enables effective marketing campaigns. 

This is a rare opportunity to be part of a diverse, fast-paced, and dynamic team with so much upward growth potential. You will be a member of the Taiwan marketing team with members from all over the world. You will get a broad end-to-end view of the aggressive expansion of an e-commerce business.  

What You Will Do:

• Collaborate and be a thought partner for marketing managers, CRM managers, marketing engineers, designers, and other stakeholders to make data-driven decisions. 
• Create analytics and reports on growth marketing (Customer, product) metrics to enable effective marketing campaigns. 
• Provide clear and actionable recommendations on CRM and ads by analyzing user behavior data in the APP. 
• Create a data pipeline to ensure data availability and quality. 
• Interpret and present your data story to marketing leadership. 
• Co-build analytic culture as part of a growing data team. 

Essential Qualifications

• 5+ years’ working experience in SQL and data analytics. 
• Proficiency in Mandarin 
• Attention to the detail with ability to validate data, identify data flaws, and create analytical reports.  
• Great ability to think critically and solve nonstructural problems. 
• The ability to take work into your own hands with a sense of responsibility and exercise judgment to act in a fast-paced and dynamic environment. 
• Strong communication skills to share analysis results in clear and concise manners. 
• Middle level English skills (both verbal and written). 

Preferred Qualifications:

• Experience with BI tools like Tableau, power BI, Looker, and data studio etc. 
• Experience in retail / E-commerce industries. 
• Experience in growth marketing and CRM function.   
• Master’s degree in business analytics, data analytics, data science or equivalent experience. 
• Experience in data ETL and data engineering. 
• Strong English skills (both verbal and written). 
• 2+ years’ working or research experience with pandas and machine learning packages in Python. - 20% for python, ML project. 

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/