Sr. Analyst, Fraud Strategy

Toronto, Canada

Momentum Financial Services Group

Momentum Financial Services Group provides access to cash, financial products, and services through our family of brands that are supported by our robust retail network, digital, and mobile platforms to help our customers achieve their goals.

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Momentum Financial Services is a leading provider of financial services in North America. For 40 years, we've been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Through our retail network of over 400 locations, known as Moneymart, Insta Cheques and the Cheque Cashing store, we provide access to cash and related products to help our customers achieve their goals.

Our highly skilled workforce puts customers first in everything we do. We serve 2 million people annually with diverse and innovative financial products such as loans, cheque cashing, money transfer and prepaid cards. Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Momentum Financial Services Group provides solutions. 

GENERAL FUNCTION

The Senior Analyst, Fraud Strategy is accountable for the daily fraud prevention activities at Momentum that ensure applicable Fraud rules, processes and reporting are in place to fend off fraudulent attempts to obtain loans from us.  This involves assessing different types of fraud-related risks for all our consumer lending products across North America, adopting industry-leading solutions, developing/deploying fraud prevention strategies and tracking strategy performance for continuous improvement. This role focuses on loan and credit card origination fraud.

DUTIES/RESPONSIBILITIES

  • Develop and monitor fraud-related dashboards, detect risky signals and conduct analysis to uncover underlying drivers
  • Develop and implement fraud strategies leveraging data, advanced analytics tools and business acumen to mitigate fraud losses and maintain optimal customer experience
  • Manage and optimize existing strategies effectively to control fraud risks including stolen/forged identity and first-party malicious intent
  • Design A/B tests, and understand the risk and customer experience trade-offs
  • Identify automation opportunities in day-to-day data extraction, performance tracking and analysis, and execute on them to improve productivity
  • Continue to innovate by testing new data, analytics approaches and models
  • Communicate findings and recommendations effectively to all levels of management
  • Partner with Credit, Product, Ops, IT and external vendors to implement solutions/strategies and monitor their performance
  • Work with Legal and Compliance teams to ensure strategies and policies comply with all the regulatory requirements

EDUCATION

  • Bachelor’s degree in quantitative field such as Decision Science, Data Science, Mathematics, Statistics, Computer Science, Operations Research, Engineering, Finance, or Economics

EXPERIENCE

  • 3+ years of experience in fraud risk management focusing on strategy, implementation and launching fraud prevention and detection solutions for Fintech, Banking, or other e-commerce
  • Familiarity with 3rd-party Fraud prevention solutions, preferably within the financial services industry
  • Experience managing credit risk and/or fraud in consumer lending industry; credit card experience is a plus

SKILLS

  • Proven track record in acquisition/origination fraud and credit management space
  • Strong analytical and problem-solving skills
  • Ability to use predictive analytics and decision trees to build strategies
  • Extensive SQL, Tableau and Python programming skills; advanced Excel skills
  • Strong communication skills – ability to communicate technical subject matters clearly and effectively to a wide range of audiences
  • Strong ownership and motivation to drive business results
  • Ability to work in a fast-paced environment and meet deadlines without sacrificing quality
  • Familiarity with decision platforms is a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.

*Notice to Ontario Applicants – Momentum Financial Services Group is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment, and selection process. If you are selected for an interview, please notify Momentum Financial Services Group if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, we will work with you to determine how to meet your needs.

Note to Internal Applicants: All internal applicants are required to notify current manager regarding interest in applying for this role.

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* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰

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Category: Analyst Jobs

Tags: A/B testing Banking Computer Science Credit risk CX E-commerce Economics Engineering Excel Finance FinTech Fraud risk Mathematics Python Research SQL Statistics Tableau Testing

Region: North America
Country: Canada

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