Program Architect

About Global Data Management Tower (GDMT) 

Ipsos Global Data Management Tower serves as the backbone of Ipsos’ efforts to harness and integrate the power of data, globally. GDMT is tasked with the critical role of ensuring that data, one of the most valuable assets in the modern digital economy, is accurately collected, stores, processed, and analyzed to support decision-making processes, drive innovation, and maintain Ipsos’ competitive advantage on a global scale.

What makes this role important at Ipsos?

We’re looking for someone with a deep interest and expertise in program management and the dedication to apply that passion. The Program Architect is a pivotal role responsible for program management on large and complex market research tracking programs, designing, implementing, and overseeing technical solutions to address complex data management and research challenges across various projects. This position requires a blend of technical expertise, strategic thinking, and strong communication skills to bridge the gap between business needs and technological capabilities.  The role also requires conscientious attention to detail, an ability to work well on a small team, and a self-starter approach to problem solving and debugging.

What you can expect to be doing:

Strategic Process Design and Program Assessments

• Design processes for managing key program engagements: handling data processing pipelines for both retained programs with complex historical data and new high-value tracking programs
• Combine process design knowledge with strong leadership skills to conduct a program review, data management and stakeholder assessment
• Use program management methods and tools for conducting program assessments; define and document the objective, findings and what success looks like; ensure alignment with organizational priorities to get leadership buy-in

Program Architecture Process Management

• Design processes and frameworks for optimizing programs and building support for necessary measures via use of roadmaps, data flow diagrams and risk assessment and communication documents
• Identify roles and responsibilities across the cross-functional team
• Capture technical debt and build in processes to reduce it
• Ensure consistent application of disciplined approaches across the programs with standard tools and platforms; gather feedback on project outcomes and document processes in a centralized knowledge base
• Design change management processes to catalyze technical innovation within these programs
• Provide training and onboard researchers and data processing teams on data management changes as program needs develop
• Prepare a program level playbook that ensures process change continuity; support requirements and continued project metrics tracking process

Program Data Pipeline Process Management and Monitoring

• Research and collect program materials in collaboration with Researchers and Data Processing teams
• Create technical project specification documentation in preparation for pipeline implementation
• Onboard implementation engineering and internal development teams on technical program requirements and special needs
• Understand and share reporting requirements to be managed through the pipeline development process
• Be part of the team to establish Standard Operating Processes (SOPs)

Stakeholder Management and Communication

• Be an effective technology liaison between clients, researchers, and technology teams
• Design processes for an integrated environment driving efficiency within data management, and client deliverables
• Implement systems for clear stakeholder updates on program status, issues, risk management and timelines
• Implement methodologies for translating business objectives into technical specifications and communicating impacts of changes or decisions

This might be the job for you if you have:

• Bachelor’s degree in Business Management, Business Analysis, Project Management, or related field
• 5+ years’ experience in a Market Research Environment
• Project Management Professional (PMP®) or similar experience preferred
• Working knowledge of Project Management methodologies, particularly Agile
• Advanced numeracy and data management
• Working knowledge of data file formats (e.g., JSON), Python, SQL, etc.
• Fluency in some sort of data platform, whether it is SQL, Big Query, SPSS
• Working knowledge of Jira or other similar software
• Expert knowledge of Microsoft suite of products
• Knowledge of research methodologies & techniques
• Knowledge of major data visualization suites
• Knowledge of statistics and data analysis
• Strong analytical skills and logical thinking
• Strong problem-solving and troubleshooting skills
• Strong attention to detail and communications, collaboration, organizational and interpersonal skills
• Effectively prioritize and manage multiple tasks in a fast-paced environment, meeting tight deadlines while maintaining quality

If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!

In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $105,000 to $120,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

What’s in it for you:

At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit:

Why Work at Ipsos | US 

Why Work at Ipsos | CA 

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

#LI-AD1 #LI-Hybrid

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!