Tech Lead, Data Intelligence & Innovation

About Us 

Zelis is modernizing the healthcare financial experience in the United States (U.S.) by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers in the U.S. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts—driving real, measurable results for clients.  

Why We Do What We Do 

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. 

Position Overview

This role will lead and mentor a team of engineers, modelers, and analysts, providing technical guidance while overseeing the optimization of data assets. With a focus on hands-on technical experience and leadership skills, you will drive impactful outcomes and collaborate with global stakeholders to align data initiatives with business objectives, fostering innovation in healthcare data solutions.

About Zelis

• Zelis is a leading payments company in healthcare, guiding, pricing, explaining, and paying for care on behalf of insurers and their members.

• We align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all.

• Partnering with 700+ payers, supporting 4 million+ providers and 100 million members across the healthcare industry.

About ZDI

Zelis Data Intelligence (ZDI) is a centralized data team that partners across Zelis business units to unlock the value of data through intelligence and AI solutions. Our mission is to transform data into a strategic and competitive asset by fostering collaboration and innovation.

• Enable the democratization and productization of data assets to drive insights and decision-making.

• Develop new data and product capabilities through advanced analytics and AI-driven solutions.

• Collaborate closely with business units and enterprise functions to maximize the impact of data.

• Leverage intelligence solutions to unlock efficiency, transparency, and value across the organization.

Job Title - Sr Lead / Lead / Associate Manager

Location - Hyderabad, India

Department - Data Intelligence & Innovation, ZDI

Reports To - Tower Lead, ZDI 

Job Summary

This role will lead and mentor a team of engineers, modelers, and analysts, providing technical guidance while overseeing the optimization of data assets. With a focus on hands-on technical experience and leadership skills, you will drive impactful outcomes and collaborate with global stakeholders to align data initiatives with business objectives, fostering innovation in healthcare data solutions.

Key Responsibilities

• Team Leadership & Management (80%)

• Build and mentor a high-performing, diverse team aligned with organizational needs, fostering a collaborative and inclusive environment.

• Participate in hiring processes, performance reviews, and professional development initiatives, including upskilling and training opportunities.

• Collaborate with matrix leads and managers in the United States to align goals, architecture, standards, and technical requirements.

• Set performance goals, KPIs, and clear expectations for team members, conducting regular reviews and providing actionable feedback.

• Plan and monitor quarterly deliverables, removing dependencies and blockers to ensure successful project execution.

• Promote a culture of continuous improvement, collaboration, and technical excellence.

• Technical Contribution & Oversight (20%)

• Provide technical leadership in the design and implementation of end-to-end data solutions, including storage, integration, processing, and visualization.

• Collaborate with data science and business intelligence leaders to ensure scalable, compliant, and secure data products.

• Optimize deployment workflows, oversee CI/CD processes, and implement data governance and security best practices.

• Utilize tools like Azure, Snowflake, DBT, and Python to design scalable data pipelines and architectures.

• Drive process improvements in data quality, masking, automation, and the creation of reusable data products.

• Conduct code reviews, enforce engineering best practices, and stay informed about emerging technologies to drive innovation.

• Additional Responsibilities

• Partner with product teams to align data strategies with business needs, integrating data assets into innovative solutions.

• Act as a liaison between technical teams and healthcare subject matter experts to translate business needs into technical solutions.

• Monitor and report on key performance indicators, driving measurable outcomes and continuous improvement.

• Advocate for adopting innovative tools and methodologies to enhance the organization’s data capabilities.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.

• Minimum of 8 years of hands-on technical experience in data engineering, including expertise in Azure, Snowflake, DBT, and Python.

• At least 2 years of people management experience managing teams in data engineering or intelligence initiatives.

• Strong understanding of healthcare data requirements, regulatory frameworks, and operational challenges.

• Proficiency in Agile methodologies and project management tools such as Jira and Confluence.

• Excellent problem-solving and communication skills, with a focus on conflict resolution and team building.

Preferred Qualifications

• Certifications in cloud platforms (Azure, AWS, Snowflake) or BI tools (Power BI, Tableau).

• Experience with advanced analytics, machine learning models, or AI applications in healthcare.

• Familiarity with additional cloud platforms such as AWS and GCP.