Data Analysis Coordinator (Corporate Services)

Job Title               Data Analysis Coordinator

Wage                    $43.80 - $47.37 per hour (2025)

Reports To           Manager, Revenue and Taxation

Department         Corporate Services

Location               Lindsay, ON.

Hours                   Normal Working Hours are 35-hours per week; including varied shift times: days, afternoons, evenings and weekends.

Other                    General office environment; some travel throughout the City of Kawartha Lakes may be necessary in accordance with job requirements.

This position provides technical data-related expertise in the Corporate Services Department to inform evidence-based decision making for program, policy, and operational planning, continuous improvement, development and advocacy. This position ensures data quality and accuracy, conducts analyses and presents results and trends in ways that are understandable and useful to a wide range of stakeholders.

Within the division of Revenue and Taxation, this position is responsible for research and statistical collection, planning, execution and communication of Key Performance Indicators (KPIs) data, financial data, and creating business intelligence dashboards.

General Duties:

• Conduct quantitative and qualitative data analysis, as well as broader research to evaluate, validate, synthesize, interpret and summarize the findings in reports and presentations

• Guide the development of sophisticated data visualization, advanced web based graphic technology and interactive tools to make large datasets coherent to understand patterns, explain complex issues and results to decisions makers, partners and the general public

• Troubleshoot and resolve database software issues in collaboration with Information Technology, and other key internal and external stakeholders; addressing concerns, testing enhancements/upgrades and recommending improvements

As a member of Corporate Services:

• Collect and organize data from multiple internal and external sources related to Revenue and Taxation

• Conduct data analysis to identify trends, anomalies, and patterns that support evidence-based decision making

• Develop and present reports and visualizations that communicate analytical findings to various stakeholders

• Support and contribute to the development and review of tax policies and procedures by providing data-driven insights

• Perform data verification and auditing functions, including the review of tax returns and revenue-related processes to identify potential issues

• Provide information and assistance to taxpayers and internal stakeholders in a customer-focused manner

• Identify opportunities for process improvement within Revenue and Taxation operations, and contribute to the development and implementation of solutions

• Support key projects, and act as a resource in the department, coordinating with Information Technology to monitor status of departmental KPI’s

Skills/Education Required

• Post-secondary degree specializing in Data Science, Mathematics or a related field
• Minimum three (3) years of related progressive experience researching and evaluating data
• Proficiency in the utilization of Geographic Information Systems (GIS) including ESRI ArcGIS, data visualization tools such as, but not limited to: Microsoft Excel, Power BI, Tableau, etc. and/or advanced statistics, descriptive and predictive modeling experience utilizing statistical software packages such as Python, R, or others
• Demonstrated excellence in advanced data and statistical analysis and the ability to fairly and objectively review decisions within the context of the department’s mission and objectives
• Proven client service competencies including strong interpersonal and communication skills; ability to develop and maintain cooperative working relationships both within and outside the organization; active listening and questioning skills including common structured questioning techniques, ability to reason and troubleshoot, stress and conflict management skills
• Ability to accurately communicate detailed information verbally and in writing
• Ability to demonstrate initiative consistently with commitment to quality improvement, sharing process improvements initiatives with management
• Demonstrated time-management skills with the ability to prioritize workloads and meet deadlines with minimal supervision
• Demonstrated ability to exercise discretion and tact and maintain a high degree of confidentiality at all times, complying with all applicable privacy legislation and local policies and procedures
• Demonstrated proficiency in Microsoft Office, the internet and any other related software
• Possess and maintain a valid Ontario Class “G” Driver’s Licence or the ability to frequently attend work related activities at various sites within the municipality or at other sites within Ontario
• Upon a conditional offer of employment, an acceptable Criminal Record Check will be required

Applicants must be prepared for skill testing.

We will accommodate the needs of applicants in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process.  Please advise Human Resources to ensure your accessibility needs are accommodated throughout this process.