Data Analyst, Delco Logistics Analytics- (12 Month Contract)

Why Work For Us

Grubhub, part of Wonder Group Inc, is all about connecting hungry diners with our network of over 375,000 merchants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!

Ready for a challenge? 
Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. 

Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role 
We are seeking a motivated and skilled Data Analyst to join our dynamic Global Logistics Analytics team on a 12-month fixed-term contract. This is an excellent opportunity to make a significant impact by developing insightful and user-friendly Tableau dashboards and by diving deep into our logistics operations to identify opportunities for enhancing customer experience. You will work closely with stakeholders across the business to provide data-driven insights that drive key decisions and improvements. This role is ideal for a proactive individual with strong analytical abilities, a passion for data visualization, and a desire to contribute to a global logistics organization.

Location: Hybrid- 3 days a week from our Toronto office & 2 days working from home
Reporting to: Senior Team Leader 

These are some of the key ingredients to the role:

• Design and develop engaging, high-quality Tableau dashboards for visualizing key logistics KPIs and trends for diverse stakeholders.
• Elicit and analyze stakeholder needs to create relevant and actionable dashboards that address business requirements.
• Manage the ETL process, including extracting, cleaning, transforming, and loading data from various sources for dashboards and analysis.
• Perform thorough analysis of logistics data (e.g., orders, delivery, feedback) to pinpoint trends, anomalies, and areas for customer experience enhancement.
• Partner with cross-functional teams (operations, customer service, product) to grasp business challenges and convert them into analytical inquiries.
• Present clear and concise analytical insights and recommendations to both technical and non-technical audiences.
• Contribute to data documentation and establish best practices for dashboard creation and data analysis.

What will you bring to the table? 

• 2-4 years of data analyst experience, preferably in logistics, supply chain, or e-commerce.
• Extensive hands-on experience developing dashboards in Tableau, demonstrating strong data visualization skills.
• Proficient in SQL for data querying and manipulation; experience with cloud data warehouses is a plus.
• Proven ability to analyze complex data and derive actionable insights, coupled with a strong understanding of data analysis principles.
• Excellent problem-solving skills, a curious approach to investigating issues, and the capacity to propose solutions.
• Strong communication and presentation skills, capable of explaining technical concepts clearly to diverse audiences.
• Proficient in data manipulation using Excel or Google Sheets, and familiar with collaboration tools like GSuite, Atlassian, Git, and Slack.

What It's Like To Work At Skip
Skip is the kind of workplace that garnered a “Top Places to Work in Manitoba” and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. Skip team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you — you meet and surpass new challenges every day.

That’s just a small taste of what it’s like to work at one of Canada’s leading tech companies. If you’re hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we’d love to hear from you.

SkipTheDishes is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.

In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.

Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.  

If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.