Data Scientist (Forecasting)

About Agero:

Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit https://www.agero.com/.

Job Summary: 

Agero is seeking a talented and driven Data Scientist with a strong focus on data forecasting to join our team. In this exciting role, you will be instrumental in leveraging our extensive datasets to develop sophisticated forecasting models that directly inform strategic business decisions and drive growth. You will have the opportunity to shape your career as a key contributor to our data-centric culture, applying innovative forecasting techniques to provide critical insights into future trends and patterns. If you are passionate about predicting future outcomes using data and influencing business strategy through accurate forecasts, we encourage you to apply.

Key Outcomes: 

• Design, develop, and implement advanced forecasting models that could drive strategic decisions in various aspects of the business. 
• Analyze complex datasets, identify patterns, trends, anomalies, and derive actionable insights. 
• Collaborate with cross-functional teams including Data Engineers, Business Analysts, Product Managers, and other stakeholders to identify opportunities for leveraging company data to drive business solutions. 
• Present findings and data-driven recommendations to non-technical stakeholders and executive leadership. 
• Ensure data accuracy and consistent reporting by designing and creating optimal processes and procedures for analytics employees to follow. 
• Develop and implement data collection methodologies and data quality assurance processes. 
• Collect, clean, and preprocess large volumes of structured and unstructured data from various sources. 
• Create data visualizations, reports, and dashboards to effectively communicate findings and recommendations to stakeholders. 

Qualifications: 

• Bachelor's or Master's degree in Data Science, Statistics, Computer Science, Mathematics, or a technical field. 
• Minimum 2 years of work experience in a role heavily focused on data forecasting or predictive modeling.
• Strong proficiency in Python and SQL, with expertise in relevant forecasting libraries (e.g., DARTS, Prophet, SKTime, etc.).
• Knowledge of data visualization tools such as Tableau, Power BI, or Sigma.
• Hands-on experience applying various forecasting techniques, such as time series analysis (e.g. Exponential Smoothing, ARIMA, SARIMA), regression-based forecasting, and advanced machine learning algorithms for forecasting.
• Solid understanding of statistical concepts and the ability to critically evaluate forecasting model performance.
• Excellent problem-solving skills with the ability to translate business forecasting needs into robust analytical solutions.
• Strong communication skills to effectively present complex results and insights to non-technical stakeholders.
• Attention to detail and the ability to work independently and collaboratively within a team.
• Proven ability to both understand business objectives and quantify the impact that projects have towards meeting these objectives.

Preferred Qualifications: 

• Knowledge of advanced forecasting techniques and experience incorporating external factors (e.g., holidays and weather) into forecasts.
• Experience with cloud platforms (e.g., AWS, Azure) and their forecasting services.
• Experience with big data technologies and distributed computing frameworks (e.g., Hadoop, Spark) for handling large-scale datasets.
• Familiarity with data engineering processes relevant to building and deploying forecasting pipelines (e.g. Apache Airflow, DBT, Snowflake Tasks).
• Previous work experience within a relevant industry.

Hiring In:

• United States:  AZ, CA, FL, GA, NH, IL, KY, MA, MI, NC, NM, TN, VA 
• Canada: Province of Ontario

The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.

National Pay Range$98,000—$155,000 USD

Life at Agero:

At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.

Benefits Built for Well-being: 

Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:

• Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
• Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
• Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
• For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.

• Family Support: Parental planning benefits to assist associates through life’s milestones.
• Bonus/Incentive Programs

Join Agero and experience a workplace that invests in your success both personally and professionally.