IT Software Engineer - Remote
Rochester, MN, United States
Mayo Clinic
This is a limited tenure position that has been approved for 1 year.
This is a full-time hybrid position. Work will primarily be performed remotely but will require incumbent to be on site. Therefore, the incumbent must live within a reasonable driving distance of a Mayo Clinic location including Phoenix, Arizona; Jacksonville, Florida; or Rochester, Minnesota.
The Data and AI Integration Services section within Mayo Clinic Cloud Platform Services Division is seeking a Software Engineer to join our Product Delivery Services team. In this role, the successful candidate will assist practice, research, and IT customers to develop scalable and cost-optimized solutions using Google Cloud Platform products. Experience in AI/ML and API management, along with skills in implementing solutions on Google Cloud Platform, are preferred.
The Software Engineer will design and build back-end services that support our portfolio of data-centric clinical and analytic applications. These applications leverage cloud computing, big data, mobile, data science, data warehousing, machine learning using state of the art software development applications and frameworks. Our Software Engineers ensures that these cloud-based micro-services adhere to uptime and accuracy targets, are resilient, and scale as data volumes and traffic increase. They work closely with the data engineering, platform, and solutions teams to develop applications as required to benefit our practice and patients.
Works closely with the Product Owners, Product Managers, Architects to translate requirements into code. Developing services around data warehousing, big data, cloud computing, business intelligence, analytics and machine learning. Participate in DevOps, Agile, continuous development and integration frameworks. Programming in high-level languages such as Go, Python, Java etc. Work on deployment automation/configuration management with tools including but not limited to ADO, Puppet, Chef or Ansible or Azure Pipelines, CloudFormation, Terraform following a DevOps model. Ensure all appropriate documentation of processes and source code is created and maintained. Communicate effectively with peers, leaders, and customers throughout the organization. Participate in expert level troubleshooting and resolve problems through root cause analysis, data and system investigation. Continues to build knowledge of the organization, processes and customers. Performs a range of mainly straightforward assignments. Uses prescribed guidelines or policies to analyze and resolve problems. Receives a moderate level of guidance and direction.
Key activities of the position include:
- Address customer inquiries by identifying their needs and recommending solutions to ensure timely and accurate resolutions.
- Communicate effectively with peers and leaders across the organization.
- Collaborate closely with product owners, managers, and architects to convert requirements into solution designs and code following best practice guidelines, utilizing high-level programming languages such as Python, JavaScript, and Go.
- Adhere to DevOps methodologies and Agile/SAFe principles and practices.
- Develop and maintain educational materials for customers and process documentation.
- Engage in expert-level troubleshooting and resolve issues through root cause analysis, data investigation, and system examination.
- Automate repetitive tasks.
Bachelor's Degree in Computer Science/Engineering or related field; Or an Associates’ degree in Computer Science/Engineering or related field with an additional 2 years of experience as described below.
- Have working knowledge and experience of Software Engineering with a minimum of internships and a minimum of 1 yr. of experience, or 2yrs of experience coding applications or services in a high-level language (C, C++, Golang, Java, C# etc.).
- Applied experience in customer technical support.
- Demonstrated problem solving and time management skills.
- Possesses strong technical aptitude for designing and implementing software solutions.
- Experience with modern application development frameworks
- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
- Deep hands-on technical expertise, excellent verbal and written communication skills.
- Experience with Agile software development techniques.
Preferred qualifications for this position include:
- Ability to use a wide variety of open-source technologies and cloud-based services.
- Experience with Google and Azure cloud environments
- Experience with API Management solutions (e.g. Apigee)
- Experience with the ServiceNow customer service platform
- Experience with machine learning algorithms, statistical methods, and software libraries (e.g. TensorFlow, PyTorch)
- Experience with relational database, big data and data warehousing systems
- Experience with building high-performance, highly available and scalable distributed systems.
- Experience developing software for healthcare related industries.
Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorship now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Also, Mayo Clinic does not participate in the F-1 STEM OPT extension program.
Why Mayo ClinicMayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
* Salary range is an estimate based on our AI, ML, Data Science Salary Index 💰
Tags: Agile Ansible APIs Azure Big Data Business Intelligence CloudFormation Computer Science Data Warehousing DevOps Distributed Systems Engineering GCP Golang Google Cloud Java JavaScript Machine Learning Open Source Pipelines Puppet Python PyTorch RDBMS Research SDLC Statistics STEM TensorFlow Terraform Testing
Perks/benefits: Career development Competitive pay Flex hours Health care Team events
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