Business Analyst (Helpling Singapore)

YOUR IMPACT - YOUR ROLE

About the Role

Ready to take ownership and make an impact? Join Helpling Singapore as a Business Analyst supporting our Singapore business.

Based out of Malaysia, you will play a critical role in driving data-informed decisions, supporting strategic initiatives around pricing, utilisation, and unit economics, and analysing key marketing and operational projects.
We are seeking someone who can work independently, prioritise multiple projects, and deliver high-quality analyses with minimal supervision.

Key Responsibilities

• Act as the first point of contact for all Singapore business data needs
• Analyse and report on marketing campaigns, AB-tests, and Singapore-specific initiatives
• Perform root cause analysis for operational and business problems
• Plan and support marketing campaign analysis
• Conduct historical data reporting for Singapore-specific requirements
• Support in developing product and system requirements
• Identify market competition trends through data research
• Work on strategic projects around pricing models, utilisation, and unit economics

WHAT YOU NEED TO SUCCEED

Skills and Experience

Must-Haves:

• Strong SQL skills for data querying and management
• Proficiency in business intelligence tools (Tableau preferred; PowerBI or Looker acceptable)
• Experience with Python for data analysis
• Ability to conduct statistical analyses
• Proven track record of analysing and interpreting business data to inform decisions
• Ability to manage multiple fast-changing priorities independently
• Strong written and verbal communication skills

Nice-to-Haves:

• Familiarity with Airflow for managing data pipelines
• Experience in A/B testing methodologies
• Knowledge of machine learning concepts

Work Setup

You will be supported by experienced business and data leaders, with guidance on project priorities and professional development. You will be expected to operate with a high degree of independence, given the cross-country collaboration and time zone differences.

WHAT YOU CAN EXPECT FROM US

Why Join Us?

• Take ownership of high-impact projects that directly influence business strategy
• Grow your skills with direct mentorship from seasoned business and data leaders
• Work cross-functionally across data, marketing, and operations teams
• Enjoy a flexible work arrangement in a multicultural environment
• Potential to grow into larger responsibilities across regional markets

APPLY NOW

Apply now to be part of a fast-growing, data-driven team shaping the future of our business!