AI Implementation Engineer - Sales (n8n, low-code, AI)

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

Overview

We're seeking a technically skilled AI Implementation Engineer to build, customize, and integrate AI solutions across our sales technology stack. They will sit on the Supply Organisation reporting to the Head of Sales Efficiency and Ai Transformation team This role will focus on programming and developing AI capabilities that enhance our sales funnel from lead generation through closing and customer success.

Key Responsibilities

• Design and develop custom AI solutions tailored to our sales processes and requirements
• Integrate third-party AI platforms with our existing sales technology stack through APIs and custom connectors
• Build data pipelines to feed sales information into AI systems for analysis and prediction
• Create and optimize machine learning models focused on sales forecasting, lead scoring, and prospect qualification
• Develop natural language processing tools for conversation analysis, email automation, and customer interaction insights
• Implement and customize generative AI solutions for content creation and personalization
• Maintain, monitor, and continuously improve AI implementations through code updates and model retraining
• Collaborate with data engineering and DevOps to ensure deployed solutions are scalable and maintainable

Required Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related technical field
• 3+ years of software development experience with proven AI/ML implementation projects
• Programming skills: Low code (Mendix or similar) and N8N
• Experience developing and deploying machine learning models in production environments
• Familiarity with natural language processing techniques and generative AI frameworks
• Knowledge of API integration, microservices architecture, and cloud deployment
• Understanding of data structures, algorithms, and software design patterns
• Experience with Git, CI/CD pipelines, and software development lifecycle

Preferred Qualifications

• Python, JavaScript and experience with relevant AI/ML frameworks (TensorFlow, PyTorch, etc.)
• Experience with CRM systems (particularly Salesforce) and sales technology integrations
• Understanding of sales processes and customer journey optimization
• Knowledge of cloud platforms (AWS, Azure, GCP) and serverless architectures
• Familiarity with containerization (Docker, Kubernetes) for deployment
• Experience with sales-specific AI platforms and their APIs
• Background in data engineering or data science

What You'll Build

• Custom machine learning models for lead scoring and sales opportunity prediction
• Automated natural language processing systems for call and email analysis
• Intelligent chatbots and virtual assistants to support sales representatives
• Real-time recommendation engines for next-best-action during sales interactions
• Automated content generation systems for personalized outreach
• Custom dashboards and visualization tools for AI-generated insights

Impact

In this role, you'll be the technical backbone of our AI sales transformation. Your programming skills will directly translate into powerful tools that give our sales team a competitive edge, drive revenue growth, and create exceptional experiences for both our team and customers.

Groupon is an AI-First Company
We’re committed to building smarter, faster, and more innovative ways of working—and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we’re always keen to hear how technology improves the way you work. If you’re passionate about AI or curious to explore how it can elevate your role—you’ll be right at home here.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers