SAP iXp Intern (f/m/d) - Services & Support References Data Analysis & Reporting

We help the world run better 

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

About the SAP Internship Experience Program:

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP:

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.  
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips. #

About the team:

Customer Engagement Advisory (CEA) is an organization in the Customer Services & Delivery (CS&D) board area with the focus on driving adoption and delivering end-to-end advisory services that help our customers thrive in the cloud and evolve into intelligent enterprises. We are committed to fostering customer satisfaction and success through tailored guidance and expert collaboration. We connect. Engage. Advise.

The Liaison Management team is part of the Customer Engagement Advisory organization. While always working towards the CEA Mission, the Liaison Management team is also responsible for these topics:

• Driving People and Change Management projects as well as Communication activities within CEA
• Developing internal enablement initiatives to optimally support our customers and customer-facing roles
• Creating internal customer success stories as well as external customer references as a key success factor to establish SAP as the leading software company supporting customers on their journey to become an Intelligent Enterprise
• Contributing to global cross-board initiatives and supporting CEA-specific projects such as the Continuous Evolution Program (CEP), the Support Excellence Initiative or the Customer Center of Expertise (CCOE) program 

What you’ll do:

Position title: SAP Liaison Management Team iXp Intern (f/m/d) – Services & Support References Data Analysis & Reporting

Work Area: Customer Service and Support
Location: Walldorf (remote work possible within Germany)
Expected start date: August 1st, 2025 (8 weeks)

In this role, you’ll: 

• Support the quarterly Supervisory Board Reporting by gathering and analysing Services & Support References data. 
• Create dashboards & improvement recommendations based on collected data
• Support project-related controlling activities within the Customer Engagement Advisory initiatives.

Who you are:

You are a student (f/m/d) at a university or a university of applied sciences. We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Computer skills: MS Office, especially Excel, PowerPoint, and Outlook
• Language skills: Fluent written and spoken English skills, German is a plus
• Soft skills: The ability to work in a global team with a multicultural nature, analytical thinking, focus on quality and results, open personality, and professional communication style
• Others: Previous experience in the area of finance, controlling, analytics, or project management is a plus 

Visit our Careers Page for more information on the program. 

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

Note for Germany: currently the SAP Internship Experience Program is only open to interns and being hired into other contract types such as working students will preclude the candidate's participation in the program. 

#Internship #Praktikum #SAPiXp #Thesis #Germany #Deutschland #Student #SAPGermanStudentsCareers 

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.   

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 426198  | Work Area: Customer Service and Support  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Full Time   | Additional Locations: #LI-Hybrid