Sr Data Strategy and Customer Journey Analyst

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Job Summary:

At Wellstar we all share common goals. That's what makes us so successful and such an integral part of our communities. We want the same things, for our organization, for our patients, and for our colleagues. As the most integrated healthcare provider in Georgia, this means we pride ourselves on investing in the communities that we serve. We continue to provide innovative care models, focused on improving quality and access to healthcare. The Wellstar Marketing team is hiring a new Sr. Data Analyst reporting to the Director of Strategic Market Analytics. Our marketing team is fast-paced, thoughtful and purpose driven organization. We are looking for an individual that brings an entrepreneurial, self-starter mindset in a rapidly growing organization. The K&I team provides thought leadership and actionable insights to support the Wellstar Marketing Community. A successful candidate must be highly skilled in all aspects of data analytics, including mining, generation, and visualization. He/she will be expected to leverage best practices and willing to think outside the box to uncover holistic insights to inform strategies and drivers of in-market performance. Data Querying and Data Management Generating Data Driven Reports and Applications Organizing and Reporting Results to Stakeholders Able to build reports and connect various data sources within Tableau Able to manage API data transfer and access Able to liaison with Business Intelligence and IT This position does not oversee any direct reports. Key traits: Brings an entrepreneurial, self-starter mindset in a rapidly growing marketing organization. Able to operate with limited structure short-term and show thought leadership to establish processes and structure to achieve long-term harmony. Open to changes in role's scope and responsibilities to drive value for the organization and personal growth.

Core Responsibilities and Essential Functions:

Build and Maintains Performance Management Dashboards and Tools * Gather requirements, build and maintain dashboards and reports connected to strategic imperatives and brand/service line campaigns * Ensures dashboards and reports are refreshed timely with appropriate quality checks * Stewards the Quarterly Performance Review in collaboration with each marketing department Executes adhoc analyses, reports, insights and conclusions * Creates adhoc analysis reports/summaries with learnings and implications for executives review * Synthesizes information/data to develop conclusions and insights * SME across data sources such as Healthgrades, NRC, Sprinklr, SweetIQ, Google Analytics, Claims reporting Manage key partners and external relationships: * Manges access and maintains content on the Knowledge and Insights Microsoft Teams portal * Owns Business Intelligence relationship regarding dashboards, reports, data storage and APIs * Liaisons with Brand Strategy & Consumer Engagement teams to appropriately leverage suite of analytical tools Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

Bachelor's Degree in Mathematics, Finance, Computer Science, Information Science, Healthcare Analytics (Payor or Provider), or related discipline Required

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

Additional License(s) and Certification(s):

Required Minimum Experience:

minimum 3 years of experience mining data as a data analyst (prefer 3-5 years) Required

Required Minimum Skills:

Knowledge of healthcare industry Proven analytic skills, including mining, evaluation, analysis, and visualization Proven success in a collaborative, team-oriented environment Strong Excel skills with the knowledge of or ability to learn other analytic tools such as Tableau, Power BI. Knowledge and/or use of EMR such as Epic, Healthgrades, NRC, Advisory Board Claims/Optum, Datorama, CRM, Google Analytics or equivalent sources of data Knowledge of data warehousing and APIs

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.