Renewals Account Manager ME

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Renewals Account Manager ME to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 

We are searching for a motivated candidate who will be focused on driving renewal of the existing pipeline. Up-sell/Cross-sell generation within the existing business scope in the Middle East region, identifying and closing add-on sales opportunities within the existing Customer database. You have the opportunity to join a fast-paced software company supporting our sales team. We are looking for a highly motivated, organized individual to come in and manage our leads program.

WHAT YOU'LL DO

• Responsible for renewing existing license contracts (50%) and up- and cross-selling existing customers (50%)

• Responsible for the renewal of customer maintenance contracts in Middle East region; this includes providing quotes directly to customers and/or their assigned channel partners

• Responsible for upselling customers and identifying opportunities for add-on sales of other Acronis products

• Develops sales opportunities by researching and identifying potentials; building rapport, providing technical information and explanations; preparing quotations

• Handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts

• Positively interacts and collaborates with Customers, Acronis partners

• Identifies and pursues maintenance reinstatement opportunities

• Assists in negotiation of maintenance agreements

• Work closely with distributor, Acronis Sales manager and Sales Engineers to ensure sales closure

WHAT YOU BRING 

• Proven experience in a cyber security company demonstrating a strong understanding of industry practices and protocols is required

• Strong time management skills

• Ability to articulate product’s different features, and answers any questions customers might have

• Strong closing sales skills ( 3+ years sales experience)

• Knowledge on Salesforce is preferred

• Able to make 15 calls or more each day

• Punctual, reliable, and strong attention to detail

• Self-motivated, upbeat, organized and highly persistent in follow-ups

• Flexible, team player, open to changes in responsibilities and strategies

• Strong communication and interpersonal skills

• Fluent English  

*Please submit your resume and application in English

WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management solutions designed specifically for managed service providers (MSPs), small and medium businesses (SMBs), and enterprise IT departments. Our solutions simplify cybersecurity, removing complexity so organizations can focus on their core business.

A Swiss company founded 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.

Use of AI-generated responses or third-party support during live interviews may be grounds for disqualification from the recruitment process and a full criminal, education and identification background check is required for all new hires.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.