Business Intelligence Analyst

Our Company

Miso Robotics is transforming the restaurant industry, and making food workers’ lives better. Our signature product is an AI-powered kitchen robot named Flippy which automates the dangerous operation of a restaurant’s fry station and cooks all sorts of fried items. Flippy is powered by a sophisticated AI platform driven by our proprietary and patented technologies.

Miso is a well known first-mover in kitchen automation, AI, and robotics. The company has raised over $150 million from equity crowdfunding, which we believe makes it THE most successful crowdfunding story in history. It has successfully piloted its products with the most prominent global brands in food, and now it’s time for the company to scale. 

The company recently added a new CEO and other senior leaders.  Our CEO has a track record of successful exits, and we recently accepted a strategic investment and partnership from Ecolab (NYSE: ECL), a $70 billion public company which, as the global leader in sales of cleaning solutions to restaurants, truly knows how to operate at scale.  Our new leadership team is evolving the company’s culture from early stage to growth stage with new processes and disciplines, and is supported by a board that includes the former President and CTO of OpenTable.

With Ecolab’s support, we are building a world-class team, and are looking for more exceptional people to join us. 

The Role:

Miso Robotics is seeking a highly analytical and insightful Business Intelligence Analyst to play a pivotal role in our growth. The position is Contract-to-Hire with the hope that the right person will prove invaluable and convert to Full Time. In this position, you will be instrumental in gathering and interpreting the vast amounts of data generated by our robotic systems and market interactions, as well as both internal and third-party case studies related to our products. You’ll need to draw insights and learnings from that data, and craft it into easy-to-understand metrics and narratives. You will be a great storyteller who uses your data and experience to craft presentations and reporting that drive customer confidence in our products. In this role, you’ll turn complex into simple.Your work will directly contribute to creating valuable, data-driven insights that we can package for prospective and current customers, showcasing the impact of our solutions, and critically inform our product roadmap and strategic decisions.

What You’ll Do:

• Design, develop, and maintain robust BI dashboards, reports, and visualizations to track key performance indicators (KPIs) and provide actionable insights.
• Collect, clean, process, and validate data from diverse sources, including our robotic systems, customer interactions, and market research.
• Perform complex data analysis to identify trends, patterns, opportunities, and areas for improvement.
• Translate data-driven insights into compelling narratives and presentations/decks tailored for various audiences, including prospective customers, internal stakeholders, current customers, and leadership.
• Collaborate closely with product, engineering, sales, marketing, and C-suite teams to understand their data needs, deliver insights, and support data-informed decision-making.
• Develop methodologies for packaging data insights that clearly demonstrate the value and ROI of Miso’s solutions to potential clients.
• Contribute to the continuous improvement of our data collection strategies, analytics capabilities, and BI infrastructure.
• Stay current with industry trends, BI best practices, and emerging technologies.
• Leverage AI so that you can do your most creative work more rapidly.

What You’ll Need (Requirements):

• Bachelor’s degree in Data Science, Business Analytics, Computer Science, Statistics, Economics, or a related quantitative field.
• 4+ years of proven experience as a Business Intelligence Analyst, Data Analyst, or in a similar analytical role.
• Strong proficiency in SQL for data querying, manipulation, and analysis.
• Hands-on experience with BI and data visualization tools,  (e.g., Tableau, Power BI, Looker, Grafana, or similar, but especially Grafana, which is a key data source for us.
• Excellent analytical, problem-solving, and critical-thinking skills, with a keen ability to translate complex data into clear, actionable insights.
• Strong communication, storytelling, and presentation skills, capable of effectively conveying technical findings and business impact to diverse audiences.
• Ability to work independently and collaboratively in a fast-paced, dynamic startup environment.
• Meticulous attention to detail and a commitment to data accuracy.

Preferred Qualifications:

• Master’s degree in a related field.
• Experience in the robotics, AI, IoT, or food technology industries.
• Proficiency in Python or R for statistical analysis and data manipulation.
• Experience with data warehousing concepts and ETL processes.
• Familiarity with cloud platforms (e.g., AWS, GCP, Azure) and their data services.
• Experience creating data products or insights specifically for external customer consumption.

Compensation

• Rate: $40-$60 per hour

The stated compensation range reflects only the targeted base salary range for candidates residing in the Los Angeles Metro area and excludes additional earnings such as bonus and benefits. If your salary requirements fall outside of the range, we still encourage you to apply. 

At Miso Robotics, we are committed to fostering an inclusive, diverse, and equitable workplace where every team member is valued and respected. We believe that diversity in our team drives innovation and creativity, which is why we strive to create a welcoming environment for everyone, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status.