Salesforce CRM Analytics Data Analyst (FG6)

What awaits you 

• As a CRM Analytics Specialist, you will play a key role in the Retail CRM Analytics team, turning customer and sales data into actionable insights that drive business decisions
  Collaborate with business stakeholders to gather requirements, define KPIs, and translate them into data models and visualizations (design CRM dashboards) 
• Perform deep-dive analysis to uncover trends, patterns, and opportunities across sales, marketing, and customer service
• Support business units with self-service analytics, user training, and best practices for data interpretation 
• Governance for data warehouse assets
• E2E Testing 
• Help shape the company’s data-driven culture by promoting the value of analytics across teams

What should you bring along  

• University Degree in Engineering, Computer Science, Business or a related field 
• Minimum of 3-5 years of experience working as a Data Engineer/Analyst
• Knowledge and previous experience with Salesforce ecosystem (e.g. admin certification), data model is preferred
• Experience with data preparation tools within CRM Analytics (Dataflows, Recipes, SAQL) or similar
  Familiarity with SQL and/or tools like Tableau or Power BI is a plus
• Proficiency in building intuitive and impactful dashboards and visualizations
• Understanding of relational data models, data integration, and data governance principles
• Ability to interpret business needs and translate them into data solutions and strategic insights 
• Excellent communication skills, with the ability to work cross-functionally and present findings to non-technical stakeholders 
• Excellent English verbal and written skills