Principal Analytics and Data Integrator Engineer, CSS Tech Delivery, FMW & PaaS

Oracle Customer Success Services (CSS)

In Customer Success Services customer success is our North Star, when organizations choose to partner with us, we work with them across their journey.

Businesses who have turned to Oracle for cloud and application solutions trust Oracle Customer Success Services to help them get the most out of their investment. For more than 20 years, Oracle Customer Success Services has helped more than 6,000 companies across 100 countries gain the speed, flexibility, and security features that they require. We work side by side with customers to understand their unique business goals and requirements—helping them maximize their investment, minimize risk, and achieve more. 

https://www.oracle.com/customer-success/

Who are we?

CSS Advanced Service Engineering (ASE) organization is a global, innovative, open-minded and diverse team of highly skilled technical engineers. The ASE establishes long-term trusted relationships with Oracle’s key customers helping them to maximize their Oracle Cloud and on-premise investment, innovate faster, and accelerate their business success with solutions for all Oracle Cloud, multi-cloud and on-premise environments.

https://www.oracle.com/customer-success/cloud-infrastructure-services/solution-support-center/

Job Description

We are looking for an Oracle Cloud Analytics and Data Integrator Engineer, Who will be responsible for providing technical leadership and assistance for designing, architecting, creating and managing the various services within on primes or Oracle Cloud Infrastructure, understanding Customer Business and Industry requirements to provide the best service solution.

In terms of technical skills:

• Proven extensive experience in installation, configuration, operation and administration for Oracle Analytics and Data Integrator products (ODI/OBIEE/OAS/OAC/OBIA) On-Prem/Oracle Cloud.
• Deep knowledge on implementing and maintaining related Oracle Analytics and Data Integrator products: ODI, OBIEE, OAS, OAC and OBIA On-Prem/Oracle Cloud.
• Troubleshooting and performance tuning on Oracle Analytics and Data Integrator products.
• Developing and tuning Repository layers and init blocks as well as reports and dashboards.
• Proven extensive experience with ETL and Data warehousing.
• Strong Knowledge with BI Publisher (XML Publisher).
• Proven extensive experience with ODI and integration with OBIEE.
• WebLogic Server Hands on experience on administration, deployment, troubleshooting and performance tuning.
• Experience with DevOps and automation tools like Kubernetes, Docker and Ansible.
• Hands-on experience on working with Oracle Cloud Infrastructure (OCI) Platform.
• Experience working with Oracle Database systems (preferably RAC).
• Will add a plus to have solid knowledge and experience on the following topics:
• Exposure to migration/Lift and Shift of on premise or other cloud service provider. workloads of Oracle Analytics and Data Integrator to OCI.
• Exposure to Oracle Analytics Cloud (OAC) and Oracle Integration Cloud.
• Experience integrating Oracle Analytics products with Active Directory and SSO solutions.
• Oracle Identity and Access Management suite experience (Oracle Access Manager, Oracle Unified Directory, Oracle Internet Directory, Oracle Virtual Directory).
• Knowledge of Oracle VM / Virtualization solutions.

For this position, we are looking for a creative, innovative and motivated professional with an open and flexible mindset who will work closely with the Customer to ensure alignment between business change, IT architecture, technical solutions, business resources and processes.

As integral part of a global Organization, the Oracle Analytics and Data Integrator Solution Engineer will be working within an international environment with colleagues around the globe and contribute to global technology driven initiatives or innovation programs for continuous service improvements. 

As an Oracle Analytics and Data Integrator Engineer in Oracle CSS you will

• Assess and analyze customers business needs to make sure that Oracle solutions meets the customer’s objectives. 
• Ensure operational excellence of Oracle Analytics and Data Integrator deployments on premise, in the Cloud or both.
• Lead to innovation by Knowledge Transfer, prepare and deliver technical workshops or training, designed to educate customers or peers on technology related updates.
• Resolve complex or previously unknown issues, requiring deep technical expertise and strong interdisciplinary teamwork.
• Ensure successful handover from Implementation toward operations making sure the implemented solution will fit the customer requirements.
• Oracle Analytics and Data Integrator troubleshooting & debugging.
• Be the Oracle Solution Delivery authority to ensure that customers make informed decisions regarding scope to achieve beneficial solutions cost effectiveness, quality and reusability.
• Providing technical guidance on Oracle cloud and/or on-premise solutions to customer and other Oracle team members to underpin successful delivery.
• Maintain the Oracle Solution to make sure the customer demands needs will be met. 
• Working closely with the Technical Account Manager to ensure that the individual work streams are technically well managed.
• Be the main contact for new business opportunities by supporting our presales team. Identifies and promotes opportunities for sales of Oracle products and services to support business growth.
• Actively lead and contribute to strategic programs and initiatives.
• Ability to be a technical team leader and coach team members in relevant skills. Finding ways to recognize the contributions of others in the team.
• To summary - helping to use and take the best advantage of all the value our company offers to our customers.

Job Requirements, Skills and Qualifications

• 10+ years’ hands-on experience working with Oracle Analytics and Data Integrator implementations. 
• Applicants are required to read, write, and speak Spanish and English. Portuguese is a plus.
• You may be required to deliver services both remotely or onsite depending on business requirements.
• You are proficient in designing and developing Oracle Analytics and Data Integrator solutions.
• You have excellent analytical, problem solving, strong written and verbal communication skills, including the ability to communicate with technical and non-technical staff at all levels of the customer organization.
• You are an undergraduate or higher level degree(s) holder or having an equivalent work experience will be considered too.
• You have a positive, resilient and creative attitude with an open and agile mind set in front of challenging situations. 
• Driven to take Innovative proposals and make them mature solutions.
• You have the ability to break down complex problems/issues to determine suitability and make appropriate assessments and recommendations.
• You think out of the box and you are creative with solutions.
• You are keen to learn new cloud technologies using the training opportunities and lab resources in Oracle.
• You act as a positive influencer on those around you and motivate others toward success.
• You embody our Values: Customer First, Collaboration, Innovation, Inspirational Leadership and Integrity.

About us

We believe in a development-focused culture, where employees have opportunities to learn, grow and find purpose.

Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.

Oracle is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity and disability status, age, or any other characteristic protected by law.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

Career Level - IC4

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. 

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.